Анна

Ann Savchuk
[open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section) | Lutsk, Ukraine

Customer-orientated professional with over 3 years of experience in customer support sphere.
Always looking to learn new skills, take on extra responsibilities, and grow professionally.
Experienced in training and mentoring new members of staff. Have worked in busy, pressurized
environments where high standards are expected.

Employment History

SupportLab
Customer Support Agent • April 2021 — Present
Monitored employee performance to identify areas for improvement and additional training
needs.
Helped customers with any issues they have.

BlueChip
Customer Support Agent • November 2023 — March 2023
Helped large volume of customers every day with positive attitude and focus on customer
satisfaction.

SmartEcoLogic
HTML/CSS Developer • November 2020 — January 2021
Handled design, development, deployment and maintenance of integration processes.

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InternetDevels
Content Manager • June 2019 — August 2019
Created articles about development sites based on WordPress and Drupal.

Education

Lesya Ukrainka Volyn National University
Bachelor of Arts, Applied Linguistic • Septembet 2019 — Present

Skills

Teamwork Customer Service

Mentoring Problem-Solving

Handling Con ict

Languages
English — B2

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