Resume from May 6, 2024 File

Андрій

Technical support specialist

Age:
32 years
City of residence:
Lviv
Ready to work:
Lviv, Remote

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Andrii Fodorov
Support Specialist

Email: [open contact info](look above in the "contact info" section)
Mobile: [open contact info](look above in the "contact info" section)
Summary of experience:
- Strong experience in system/network administration (including backup, security management, user account
management, e-mail systems including e-mail web server, internet access, office systems and applications support)
- Performing technology needs analysis and planning
- Rolling out of hardware and software to ensure optimal deployment of resources
- Experience in planning, implementation and support of servers, networks as well as hardware, software and applications
and computing infrastructure plan
- Responsible attitude to work with the ability to learn quickly
- Good communication skills, analytical abilities and logical thinking

Technology/Methodology:
OS: Windows, Window Servers 2019, MacOS, Ubuntu
MS Active Directory (DC, GPO, DNS, WSUS, WDS, RDP etc.)
Administration: Azure, Office 365, Google Workspace
Cloud based provider: AWS, Azure

Work experience:
Perfectial/Avenga Support Specialist
September 2021 – Decenber • Responsibilities:
2023 - Setting of workstations on Windows, MacOS
- Creating accounts and groups in Azure and Google Workspace
- System of card passes to the company's offices
- Perform tasks in Jira
- Equipment inventory and accounting

Eleks System Administrator
May 2019 – September 2021 • Responsibilities:
- Work in IT Operation (L2)
- MS Office 365, Microsoft Azure (Intune, Endpoint Manager)
- Linux (Ubuntu)
- Administration of Landscape Canonical's MDM solution
- Setting of workstations on Ubuntu, MacOS
- Installation of Win 10, setting up workstations from scratch
- Creating (.wim) image for "deployment" on cars
- Execution of requests in accordance with the SLA
- Work in CRM - Jira, GLPI
- Block repair of PCs and laptops
- Equipment inventory and accounting

Dune West System Administrator
July 2017 – January 2019 • Responsibilities:
- Work with AD, Windows server 2012 r2
- Creation of user accounts in AD, provision of access rights according to group policies
- Installation and configuration of Win XP, 7, 8, 10, MS Office 365 and other software
(antiviruses, graphic editors, driver packages)

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- Ensuring the updating of "M.E.doc", "1C-report", "Liga:Law" programs, granting rights to
users
- Experience in setting up the 1C:Roznitsa program for Ukraine (setting up workplaces,
barcode scanners, check printers)
- Testing of the company's cloud services - GIGACLOUD
- Work in HelpDesk and remote user support
- Preparation of workstations for users from "scratch"
- Video surveillance administration of the enterprise
- Setting up the pass control system at the pass-through factory
- Working with TZ (data collection terminals) and uploading information to 1C
- Maintenance of the local network, printers, network BFPs
- Assembly and disassembly of PCs, laptops, replacement of thermal paste, lubrication of
coolers, cleaning from dust
- Responsibility for working with a service provider for refilling and repairing cartridges,
office equipment
- Work in the mode of quick solution of assigned tasks

Department of Education Computer Support Department Specialist
and Science of the LODA • Responsibilities:
October 2015 – April 2017 - Optimization and configuration of WinXP, Win7
- Ensuring the operation of the local network
- Installation of computer equipment
- User support, provision of advisory and technical assistance
- Work in the "client-bank" system, ensuring the work of users in the program
- Maintenance of office equipment (printers and cartridges, copiers, scanners)
- Working with volumetric Excel tables (creation, editing)
- Scanning, formatting, converting information
- Site administration

Education:

Lviv National Agrarian Master’s Degree in Ecocnomics
University
2008 – 2013

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