Олександр

Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/10270534

Work experience

Junior Project Manager

from 08.2021 to 10.2022 (1 year 2 months)
Online-store «Pleer», Київ (Роздрібна торгівля)

Functions:
— Planned and executed web development projects with daily communication with the team and stakeholders
— Supervised and coordinated a team of developers (incl. 1FE (JS), 2BE (PHP), 1BA, 1QA)
— Ensured timely and budget-friendly project sprints delivery by managing and utilizing Jira
— Collaborated with other departments and external partners to ensure smooth customer experience

Results:
— Successfully launched and operated an online sales channel with an efficient development process and team organization

Marketing and Sales Specialist

from 02.2021 to 08.2021 (6 months)
Online-store «Pleer», Київ (Роздрібна торгівля)

Functions:
— Collaborated and supported with the marketing project manager and sales specialists, designer and copywriter, and stakeholders
— Collected and analyzed data on the performance and outcomes of marketing and sales campaigns

Results:
— Optimized marketing and sales costs and resources, and improved competitive advantage and market position

Sales Manager

from 06.2018 to 02.2021 (2 years 8 months)
Online-store «Pleer», Київ (Роздрібна торгівля)

Functions:
— Advised and sold products to customers by phone and enhanced customer satisfaction and loyalty
— Developed and maintained a high-performance client base and achieved sales goals

Results:
— Improved communication, negotiation, problem-solving and customer service personal skills

Insurance Sales Manager

from 06.2015 to 06.2018 (3 years)
PJSC «Ingosstrakh», Київ (Фінанси, банки, страхування)

Functions:
— Acquired and retained B2C clients for forming a high-quality insurance portfolio by providing car insurance, health and property insurance policies and cross-services

Results:
— The branch exceeded the sales plan and improved customer satisfaction and loyalty

Middle Banking Sales Manager

from 05.2013 to 09.2014 (1 year 4 months)
PJSC «VTB Bank», Харків (Фінанси, банки, страхування)

Functions:
— Led and trained a team of banking sales managers to develop and manage a portfolio of B2C by offering banking solutions
— Closed deals with clients by negotiating the best terms and conditions for both parties
— Analyzed market data and competitors’ actions to devise effective sales strategies and tactics

Results:
— The branch led and strengthened positions in the sales of banking services in Kharkiv

Banking Sales Manager

from 12.2012 to 05.2013 (5 months)
PJSC «VTB Bank», Харків (Фінанси, банки, страхування)

Functions:
— Acquired and retained B2C clients for forming a diverse portfolio by providing deposits, loans, payment cards and money transfer

Results:
— The branch occupied a leading position in sales of banking services

Banking Sales Manager

from 04.2012 to 12.2012 (8 months)
PJSC «Alfa-Bank», Харків (Фінанси, банки, страхування)

Functions:
— Attracted and retained B2C clients for forming a high-quality loan portfolio by providing consumer loans, insurance and cross-services
Results:
— The branch achieved and strengthened leading position in sales of banking services in Kharkiv

Banking Sales Manager

from 06.2011 to 11.2011 (5 months)
PJSC «A-Bank», Харків (Фінанси, банки, страхування)

Functions:
— Acquired and retained B2C clients for forming a profitable portfolio by providing loans, deposits, money transfers and payment cards
Results:
— The new branch rivaled with leaders in banking service sales

Education

Kharkiv Institute of Banking, University of Banking of the National Bank of Ukraine

Banking supervision/ Banking business/ Economy and entrepreneurship, Харків
Higher, from 2006 to 2012 (6 years)

Additional education and certificates

Google Project Management Certificate

6 months
Certificate

Google Fundamentals of Digital Marketing

1 month
Certificate

QA Manual

3 months
Certificate

Web Design Fundamentals

1 month
Certificate

Capstone: Applying Project Management in the Real World

1 month
Certificate

Agile Project Management

1 month
Certificate

Project Execution: Running the Project

1 month
Certificate

Project Planning: Putting It All Together

1 month
Certificate

Project Initiation: Starting a Successful Project

1 month
Certificate

Foundations of Project Management

1 month
Certificate

Knowledge and skills

Language proficiencies

English — above average

Additional information

Summary:

— A versatile results-oriented Project Manager with a diverse expertise in banking and insurance sales, and web projects
— Successfully delivered an online store project, managing and coordinating a team of developers, analysts and testers
— Completed Google Project Management and QA Manual courses, as well as Fundamentals of Web Design and Digital Marketing

Objectives:

— To use my skills in project management, web development and sales for successful delivery online businesses, e-commerce and edtech projects
— To grow professionally and gain knowledge from expert Project Managers in project management, edtech and digital marketing

Hard skills:

— Advanced PC user (Google Sheets, Google Docs, Word, Excel, Power Point, Outlook, Visio)
— Proficient in Jira, Confluence, Google Analytics
— Familiar with web development (JS/PHP) and UX/UI design (Figma, Balsamiq)

Soft skills:

— Responsible, punctual, friendly and adaptable
— Quick learner, efficient and results-oriented
— Excellent communication, negotiation and problem-solving skills
— Team player with interpersonal skills