Resume from May 13, 2024

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This job seeker has chosen to hide his personal information and contact info. You can contact him using this page: https://www.work.ua/resumes/10335507

Customer, Technical Support Specialist, 30 000 UAH

Employment:
Full-time, part-time.
City of residence:
Kharkiv
Ready to work:
Dnipro, Kyiv, Odesa, Remote

Contact information

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Education

Харківський національний університет радіоелектроніки

Комп'ютерна інженерія
Higher, from 2009 to 2014 (5 years)

Additional education and certificates

Source IT School, Kharkiv, Quality Assurance

June 2015 – July 2015, 60 hours

Knowledge and skills

Неконфліктність Ведення онлайн-чатів Уміння працювати в режимі багатозадачності Швидкий набір тексту Перша лінія підтримки Прийом вхідних дзвінків Ведення CRM Друга лінія підтримки Користувач Salesforce HTML SQL JavaScript Комунікабельність Jira MySQL Slack

Language proficiencies

  • English — above average
  • Ukrainian — fluent
  • Russian — fluent

Additional information

Greetings, my favorite IT community! I am a flexible, proactive IT and marketing professional with experience in various fields. I have been successful in sales, data analysis, technical support, and customer service.

I have a college degree in Computer Engineering and additional training in software quality. I am fluent in English and speak Ukrainian and Russian at the native level. I have a wealth of web design skills, knowledge of UX/UI and QA principles, and a solid grasp of HTML/CSS/JS/SQL. I am an excellent team player with a track record of building strong relationships based on mutual respect. I am eager to apply my existing skills in new projects and expand my knowledge in exciting new areas.

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