Rhoda

Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/10393472

Work experience

Customer support representative

from 11.2023 to 03.2024 (4 months)
Rent to own, Remote (Real estate)

I was tasked with the responsibility of attending to customers by making inbound and outbound calls, helping each customer politely and efficiently to work their way through the sites to sign up for a rent to own chance and also to help them efficiently check their credit score and also answering any questions each customer had and making sure they followed the step by step process correctly. I worked efficiently with my team and my team lead and helping out every customer assigned to me. I worked great on the phone, being very friendly and courteous to every customer on my 8 hour shift daily.

Social media manager

from 05.2023 to 12.2023 (7 months)
NvirWorld (IT)

Sales representative

from 08.2022 to 07.2023 (11 months)
Airtel, Other countries (Telecommunications and networking)

I was placed with the responsibility of making sales of the home/mobile broadband gadgets, also placed with the task to make daily call to customers using the devices to help put them through the subscription process and to also make sure they do not have troubles with their devices and to adequately transfer them to technical support for further assistance.

Data Entry Operator

from 10.2021 to 06.2022 (8 months)
Transmission company of Nigeria, Other countries (Power industry)

I was tasked with the daily responsibility of taking the readings in the control room and adequately inputting them into the excel sheet and also taking into consideration the Daily supply of the given Megawatts for the Substation

Customer support representative

from 02.2021 to 09.2021 (7 months)
LOOTWORLD, Remote (IT)

I was tasked with the daily job of responding to tickets as the available Moderator in the discord channel, i also responded to different investors and intending clients and customers who had various questions and complaints, to properly help them and put them through different issues they were facing like payments and navigation of the website

Education

University of Abuja

Biology, Abuja
Higher, from 2016 to 2020 (4 years)

Knowledge and skills

Language proficiencies

English — fluent