Emmanuel

PROFESSIONAL EXPERIENCE
Emmanuel BRAND REPRESENTATIVE AND SALES J a n 2 0 2 0 - 2 0 2 2

Ekwueme ASSOCIATE- LC WAKIKI fashion(ukr)
Help customers locate products, make
recommendations and encourage them to get an item.
Maintain the appearance of the store and ensure correct
placement of every item.
TECH SUPPORT Registers sales on a cash register by scanning items,
SPECIALIST | SALES itemizing and totaling customer‘s purchases.
MANAGER |
CUSTOMER SUPPORT Jan 2019 - 2021
REPRESENTATIVE CHAT MANAGER Success Addict Company
Cologne, Germany
.Provided Administrative support. Used Zendesk and
Emmanuelekwueme00@g Smartsupp software.
mail.com Improved customer’s satisfaction with real time access
to support.
[open contact info](look above in the "contact info" section) Answering questions and queries through live chat.
Providing quick solutions to resolve customer’s issues.

PROFILE CUSTOMER CARE May 2018 - Nov 2021
Extremely Passionate and a REPRESENTATIVE
very dedicated individual on Move Up Solutions Store
(STORE RETAILER)
technology and fashion. A
true lover of meeting peoples Helped Customers with questions and complaints.
need and market products. I explained our services and products to
Over 4 years of experience in customers to help them understand the product
customer service, Sales and services we render
assoicate and people Help Customers to go through logistics in signing
management. and getting ownership of the vehicles purchased

GENERAL SKILLS
Leadership Problem
LOGISTICS REPRESENTATIVE feb 2017 -Mar 2018
Solving
(SALES
Creativity
MANAGER)
Synex Logistics
customer service and
Responsible for all sales activities in the area. Work
support closely with sales and support tea.
Critical thinking
Prioritized customer's satisfaction during calls
Eager to work &
Flexible Addressed customer's inquires in a timely fashion
Fun and Sociable

Excellent Verbal and Jan 2015 - Nov
TECHNICAL SUPPORT
2017
written communication
SPECIALIST (Online)
Sigma Software Group
Demonstrate expertise in resolving customer issues
related to technical support and application.
TECHNICAL SKILLS Provided customer service and technical support over
the phone and online chat
Database: Responsible for troubleshooting hardware and software.
My SQL, Mircosoft Excel
Operating System:

Windows/Linux

Data Analysis

Zendesk and Smartsupp Software
 LANGUAGES EDUCATION
BACHELOR OF SCIENCE 2013-2019
Ivano-Frankvisk National Medical University
English - Native(fluent)
Foundation Degree in Sales &Management 2019-2021
German - B2 Alpha College

Data Analytics 2021-2023
Ukrainian - B1
Simplilearn Camp

Russian - A2

French-A2