Olga
Customer support manager
- Age:
- 32 years
- City of residence:
- Odesa
- Ready to work:
- Odesa, Other countries, Remote
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Tel. Number [
Telegram: @Olgarynkova,
City of residence – Odesa, Ukraine
Education
09. 2009 – 05. 2016 – Odesa National Mechnikov University
Faculty: Romanic and Germanic Philology. Specialist of Translation
09. 2009 – 05. 2016 – Odesa National Mechnikov University
Faculty of Economics and Law. Bachelor of Criminal Law.
Working experience
English tutor - Oct 2022 till now
Senior secretary assistant
Apr 2021 - Jul 2023 in Columbia Shipmanagement Ukraine
- maintained the CRM system of sailors
- supported seafarers' profiles per the company's requirements
- checked the legitimacy of maritime documents
International sailing personnel inspector
Dec 2017– Mar 2021 in Global Shipping & Tourist Services LTD.
- searched for candidates for open vacancies
- conducted briefings of sailors before their embarkation
- prepared embarkation documents (contracts, crew lists, letters of guarantee),
- prepared documents for visa application
- consultation, retention, and motivation of seafarers.
Administrator in Odesa Language Study Center
Aug 2020 – Oct 2020
- maintained the database of students
- formed student groups
- received payments for education
Security Officer on cruise ships of American Company Bahamas Paradise Cruise
Line. Cruising between the Grand Bahamas Island and West Palm Beach, Florida.
Oct 2014 – Oct 2017
1. Performed gangway security, night security patrol, luggage and cabin searches.
2. Performed various Security inspections as per SMS.
3. Followed the vessel`s safety and security standards in compliance with
ISM/SMS/ISPS procedures.
4. Enhanced security awareness and vigilance onboard.
5. Reported all security incidents.
6. Assisted the guests and crew with safe boxes
7. Drew up the monthly schedule of the security team
Receptionist on a cruise ship of the Mediterranean Shipping Company
Dec 2013 – May 2014
1. Checked in embarking guests at the terminal and assisted the Immigration
Officer in collecting passports.
2. Daily duties at the Reception desk.
3. Helped the guests as a member of the Disabled Guest Assistance Team.
4. Stood by for emergency or extraordinary duties in ports of embarkation and
disembarkation.
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