Sergey

SERGEY
GLUSHKOV
LOGISTICS
OPERATIONAL MANAGER

PERSONAL PROFILE
CONTACT
Hi there! I'm Sergey, with over 3 years of experience in logistics services at a
[open contact info](look above in the "contact info" section)
prominent 3PL company. I managed thousands of loads, ensuring timely
delivery of time-sensitive freight and collaborated closely with U.S. carriers. I
[open contact info](look above in the "contact info" section)
excel in streamlining operations, negotiating effectively, and resolving issues
Kyiv, Ukraine
promptly. With strong management and communication skills, along with a
keen eye for detail, I am eager to contribute to a logistics transportation
LinkedIn
company and drive team success. I am passionate about optimizing logistics
processes and delivering exceptional service, poised to bring my expertise to
your team. My goal is to leverage my industry knowledge and skills to support
the growth and efficiency of your logistics operations.
TECHNICAL
SKILLS EDUCATION
MS Office Bachelors degree, Finance, Banking and
CRM Systems (Descartes Insurance,
Aljex, Airtable) National University of Kyiv-Mohyla Academy
Kyiv, Ukraine
Tracking application Sep 2018 –June 2022

EXPERTISE WORK EXPERIENCE
Logistics services Dispatcher, Supervisor Nicholasville, Kentucky
Operational Manager Shram Logistics Solutions Jun 2021 – July 2024

Competitive market research
Handled shipment tracking, calls/emails with carriers about shipment
Sales
status (ref temperatures, equipment etc.);

Collaborated with customer cross-functional teams to provide effective
LANGUAGES
solutions for customer needs and promptly resolve issues.

Ukrainian Maintained meticulous records, including time/date stamps, seal numbers,

Russian and specific customer notes.

English Overseeing and managing daily operations and ensuring the efficient

transportation and delivery of goods interacting with various company
SOFT SKILLS departments.

Identify and implement process improvements to streamline operations
Supervising
and reduce lead times.
Quick learner
Effectively managed multiple email inboxes while simultaneously liaising
Adaptability
and setting up prospect calls with carriers.
Multi-Tasking
Initiated proactive "check calls" of shipment at every stage of pick-ups and
Communication deliveries, maintaining constant communication to optimize service
Time-Management efficiency.