Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/10516009

Work experience

English teacher

from 04.2024 to now (1 month)
Hope Children Of Ukraine, Kyiv (Non-profit and charitable organizations)

- Teaching and organizing online English lessons on platforms like Zoom, Google Meets, and Teams.
- Tutoring children and teenagers on simple and fun ways to interact in English.
- Improving the knowledge of the English Language and boosting the confidence of students in speaking.
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English tutor

from 03.2024 to now (2 months)
Success Language School, Vinnytsia (Education and science)

-Planning, preparing, delivering lessons and preparing teaching materials
- Helping pupils improve their listening, speaking, and reading skills in group sessions.
- Coordination and hosting of speaking clubs.
- Checking and assessing students’ work, participation and providing feedback.

English teacher

from 10.2021 to 02.2022 (4 months)
Just Kids, Kyiv (Education and science)

•Tutored Russian and Ukrainian students to help improve their English proficiency.
• Helped students become better not just in the reading aspect but also helped them be more confident
in practicing their communication skills and ensuring their speech improves continually.
• Implemented pre-made lesson plans, helping students understand concepts by engaging the use of fun activities

Customer support representative

from 01.2020 to 04.2020 (3 months)
MediCare, Remote (Finance, banking, and insurance)

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.

CEO

from 12.2019 to 02.2022 (2 years 2 months)
The Delish Cuisine, Vinnytsia (Hotel and restaurant industry)

Manage and update Social Media Accounts
Uploading new content to social media platforms.
Filter and reply to the comments made.
Setting up of auto-response to social platforms.
Booking orders for clients.

Receptionist

from 05.2018 to 06.2019 (1 year 1 month)
ON-George Medical Services, Other countries (Medicine, pharmacy)

Answering on time to clients inquiries
Communicating with clients through diverse channels.
Resolving and acknowledging client complaints.
Accurate documentation of customer interactions, transactions, comments, and complaints.
Liaison between myself and other team members.
Preparing slideshows and presentations for upcoming meetings.
Taking down minutes of meetings.

Education

Vinnitsa National Medical University

Medicine, Vinnytsia
Specialized secondary, from 2019 to 2025 (6 years)

To have structured interactions with patients, with an emphasis on understanding patient perspective of illness and practicing specific aspects of history-taking, general communication skills, and physical exam skills.

Additional education and certificates

TEFL Accreditation with TEFL.org

2024,120 Hours
Certificate

Introduction To Cybersecurity with Cisco

2023, 3 months
Certificate

Knowledge and skills

Language proficiencies

• English — fluent
• Ukrainian — beginner
• Korean — beginner

Additional information

I'm a strong communicator with follow-through skills in IT systems, excellent presentations, and online classroom coordination. My personality is one of my best assets which helps me command a room easily.

I have good credentials concerning my knowledge of the English language. I studied English language intensely during my high school years and I've been speaking it since the tender age of 5.

My accent and pronunciation are sound and easy to understand. I believe it's easier to learn anything when it is fun.