Андрей

Andrii Motorniy
M: [open contact info](look above in the "contact info" section)
E: [open contact info](look above in the "contact info" section)

My strength are strong logical and creating thinking skills, analysis, planning, passion and awareness how to learn new things quickly, stress resistance and decision making in critical situations, customer-oriented and always aligned with the company’s mission.

Education
National University «Yuri Kondratyuk Poltava Polytechnic» (Poltava, Pershotravnevyj Ave. 24.)
035 Philology German languages and literature
01.09.2016 – 31.12.2021
Employment History
October 2016 - March 2017 Mindy Supports (Sholudenko St. 3, Kyiv, Ukraine)
Responsibilities:
Quality control, performance of work to certain time frames.
Maintaining the working process among the employees.
Creation and provision of quarterly reports for partners.
May 2017 – December 2018 Account Manager at Infuse Media (Jubilee House, Globe Park, Third Ave, Marlow SL7 1EY)
Responsibilities:
Analysis of customer requirements.
Maintaining Gmail suite chains.
Provision of work, performance control and quality of all departments of the company.
Product generation based on analysis.
Problem solving, making quick decisions.
Doing work in HTML code Templates, Database, and other platforms.
Management and responsibility for processes within projects and their delineation.
Making reports for the client.
June 2017 – March 2018 English Teacher at Skyeng
Responsibilities:
Tutor adults, school and high school students.
December 2021 – November 2023 eHopper Customer Support Representative
Responsibilities:
Help existing and prospective customers by providing them timely and accurate information about products;
Identify, analyze and troubleshoot technical issues and provide effective solutions;
Respond to support queries via email, phone, and chat;
Address procedural, configuration, software, hardware, and merchant services related issues;
Provide clear and complete documentation and notes on all service inquiries;
November 2023 – March 2024 eHopper Implementation Team Lead
Responsibilities:
Providing software and hardware trainings for the new customers.
Maintaining the work of the support team.
Teaching new customer support representatives.

I have acquired a variety of different work experience over the years. Now I’m looking for a company to apply all my previous knowledge and get a lot of new skills.
Hobbies: music, reading, active sport. Keeping healthy and active lifestyle.
Category B driver license.
Skills
Microsoft Excel
Microsoft Word
HTML Code
Database processes
CRM systems