Анастасія

Name: Anastasiia Zhukova
Date of birth: March, 30, 1994
Nationality: Ukrainian
Location: Hamburg, Germany
Marital status: married, one child
Tel.: [open contact info](look above in the "contact info" section)
e-mail – [open contact info](look above in the "contact info" section)

Education:

2011-2017
Kiev National Linguistic University, Translator of English and Italian languages; master degree;

January 2016 – April 2016
Linguistic course of Italian at Universita’ per stragnieri a Perugia (Italia). Certificate – C1.

Professional Experience:

03.05.2019 – 30.09.2023 – Royal Canin (Mars Inc.)
Position: Leadership team Assistant & HR Specialist
Key Job Responsibilities:
Strategic Partnership: Act as a trusted partner to top managers, collaborating on the development
and implementation of effective HR processes, including Talent Acquisition, Performance Appraisals,
Retention Strategies, Career Planning, and Employee Relations.
Managerial Guidance: Coach, support, and guide managers in applying HR policies and practices,
leadership development, conflict resolution, and the execution of programs for employee
development.
Employee Support: Serve as the primary contact person for employees, establishing a reputation as
a respected and trustworthy resource across all levels of the company.
Operational Management: Manage day-to-day HR operations, handling administrative tasks such as
employment contracts, promotions, transfers, associate guidelines, onboarding, terminations etc.
Recruitment Excellence: Take charge of the entire recruitment cycle, ensuring a seamless and
efficient process that attracts top-tier talent. Collaboration with recruitment agencies and other
partners.
Employee Engagement: Proactively assess employee engagement and implement retention
strategies collaboratively with the HR team to foster a positive and motivated workforce.
Compensation & Benefits: Ensure employee compensation and benefits is in line with comparable
industry benchmarks. Ensure operational excellence of rewards and benefits processes in
coordination with Rewards, Payroll and Associate Relation departments.
HR Project Ownership: Lead and drive various European and global HR projects, contributing to the
continuous improvement and innovation of HR practices.
Workday: Workday implementation in Ukrainian unit, support and management.
Health and wellbeing: Responsible for Health and Wellbeing standards compliance with global ones
as a Unit Health and Wellbeing Champion.
Event management: Responsible for organizing meetings, teambuilding and corporate events for the
whole Unit. Provide the organizational support to Corporate Affairs department.

July 2016 – May 2019 JLL (Jones Lang LaSalle)
Position: Personal assistant to Executive Director and team assistant
Responsibilities:
- Work with CRM (entering real estate objects, creating marketing sheets for sending reports);
- Organization of meetings for Director and management of his calendar;
- Collection, initial verification and document flow of accounting documents from suppliers and
customers;
- Organization of business trips for all employees from business trip order to the reimbursement of
all expenses;
- Organization of repair, maintenance, refueling of corporate cars;
- Work with insurance companies (health insurance for employees, property insurance, life insurance
etc.)
- Organization of corporate events;
- Translation of documents / presentations / commercial offers for company departments;
- Keeping the office clean and tidy (coordinating the work of a cleaner, organizing repairs, furniture
cleaning);

August 2015 – December 2015 – travel agency “Mansana”
Position: Assistant of travel agents and General manager assistant
Responsibilities:
- Office administrative support (ordering of office equipment, water and consumables)
- Documents workflow management;
- Translation of documents (English, Ukrainian);
- Office management responsibilities (receptions of visitors, taking and allocation of phone
calls);
- Booking of traveling tour

April 2016 – July 2015 – Educational company Study.ua
Position: Contact center specialist
2015 - 2016
Tutoring practice in English and Italian;

Additional skills:
Languages: Ukrainian, Russian – native; English – C1; Italian – C1, German – B1
Driving License Category B
Excellent MS Office skills

Core Competencies:

Solutions-driven. I believe there is a way you can solve any challenge. I understand and I am
energized by the impact of ensuring employee needs are constantly met.
Integrity: I understand how to handle confidential information and sensitive issues.
Agile and flexible: I am an expert multi-tasker, independently prioritizing and ensuring all needs are
met. I keep calm even when there is a lot to do.
 Communication skills: I am have superior verbal and written communication skills.
Empathetic and engaging: I connect well with employees and understand their needs. I have strong
interpersonal and teamwork skills.