Contact information

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Work experience

Independent Professional Development

from 11.2025 to now (1 year)
Self-Employment, Київ (Транспорт, логістика)

Maintaining professional knowledge of humanitarian procurement, logistics and supply chain operations, while strengthening analytical and reporting capabilities through advanced Excel and Power BI fundamentals. Focus areas include procurement documentation, operational data analysis, reporting and humanitarian supply chain compliance.

Administrative & Fuel Supply Chain Logistics Associate

from 04.2023 to 11.2025 (2 years 8 months)
World Food Product (UN), Київ (Неприбуткові, благодійні та громадські організації)

Supported WFP’s Bilateral Service Provision (BSP) programme in Ukraine, coordinating fuel supply chain operations for WFP and partner operational requirements. The role covered fuel demand planning, procurement administration, supplier coordination, inventory control, financial monitoring and operational reporting, ensuring reliable fuel availability for transport, warehouse and emergency-response activities.

Key Responsibilities

• Managed fuel supply requirements for 30 WFP-owned heavy trucks (10-20 tonnes), five warehouses and three underground fuel storage facilities
• Forecasted fuel demand, prepared supply plans and monitored stocks, defining minimum stock requirements, replenishment thresholds and reserves
• Supported procurement and supplier administration through WFP WINGS, processing purchase requisitions, purchase orders, micro-purchases and service entry sheets (SES), and handling supporting documentation and invoice processing
• Liaised with fuel suppliers, monitored deliveries and verified supporting documentation and invoice accuracy, contributing to reconciliation, cost recovery and compliance with WFP procedures
• Maintained operational records and reporting on fuel stocks, consumption, deliveries, expenditure and supplier performance using WFP systems, including WINGS, LESS, TMS and WMS
• Arranged fuel supplies for generators and other operational requirements during power outages and emergency conditions, liaising with internal teams, suppliers and external stakeholders
• Participated in Logistics Cluster activities and supported humanitarian logistics coordination with relevant internal teams and external stakeholders

Key Achievements

• Managed fuel planning and stock-control activities for an operational budget exceeding US$8 million, contributing to a 12% reduction in fuel supply costs through improved planning and operational controls
• Strengthened fuel stock management by defining minimum stock levels, replenishment thresholds and contingency reserves, improving supply visibility and readiness for operational disruptions

Logistics Coordinator / Supply Chain & Procurement Team Lead

from 01.2023 to 04.2023 (4 months)
Norwegian Refugee Council (NRC Ukraine), Київ (Неприбуткові, благодійні та громадські організації)

Led procurement and supply chain support for NRC humanitarian operations in Ukraine, managing a 10-person team across four Area Offices and helping establish two field-support hubs. Oversaw procurement activities and coordinated field logistics for multi-sector humanitarian programmes.

Key Responsibilities

• Managed procurement processes from requisitions and market assessments through RFQs, ITBs, RFPs, bid analysis, tender committee evaluations, supplier selection, purchase orders and framework agreements
• Conducted supplier due diligence, sanctions screening with relevant teams and VAT-payer status checks; prepared and reviewed contracts and supporting primary documents for Ukrainian legal entities and individual entrepreneurs (FOPs), including acts of acceptance and invoices
• Oversaw fleet, vehicle rental, fuel, transport, warehousing, premises and asset management in support of Shelter, Food Security, WASH and NFI programmes; monitored physical inventories, stock reconciliation, asset tracking, transfers and disposals
• Provided procurement guidance to partners and worked with programme and support teams to ensure compliant, timely field logistics support
• Organised operational support activities, including event and training logistics, domestic travel arrangements and liaison with security focal points

Key Achievements

• Helped establish two field-support hubs, strengthening logistics capacity and support to NRC's field operations
• Introduced standardised procurement templates, a supplier database and structured filing arrangements, improving documentation consistency, traceability and procurement control

International Transport Country Manager

from 09.2013 to 12.2022 (9 years 4 months)
FM Logistic Ukraine, Київ (Транспорт, логістика)

Managed international transport operations across Ukraine, Poland and Central Europe, overseeing a large carrier and vehicle network supporting FMCG, retail, industrial and pharmaceutical customers. Held responsibility for transport P&L, commercial performance, procurement and sourcing, supplier relationships, operational efficiency and service delivery within a complex international logistics environment.

Key Responsibilities

• Directed transport procurement and sourcing activities, including market assessments, RFQs, tenders, carrier selection, commercial negotiations, rate agreements and supplier performance management
• Oversaw a network of 400+ owned, leased and subcontracted vehicles and relationships with more than 130 transport providers, ensuring capacity availability, service quality and operational continuity
• Held responsibility for transport budgets, P&L performance, cost control, pricing, financial planning and commercial negotiations, aligning operational performance with business objectives
• Led and coordinated a transport organisation of 45+ employees within a matrix structure, working with regional and international management, customers, carriers and internal operational teams
• Coordinated transport and distribution interfaces with warehouse and Distribution Centre Managers, including cross-docking, loading, dispatch, delivery planning, stocktaking and inventory reviews
• Oversaw transport planning, carrier network performance and service delivery for FMCG, retail, industrial and pharmaceutical customers, including temperature-controlled and GDP-related transport requirements where applicable

Key Achievements

• Delivered 12-15% transport cost optimisation through strategic sourcing, carrier negotiations, network redesign and improved fleet utilisation
• Reduced empty running by approximately 10% through capacity planning, carrier allocation, route optimisation and improved resource utilisation
• Enhanced performance management across a network of 130+ transport providers through KPI monitoring, performance reviews and corrective actions, improving carrier accountability and service reliability
• Improved transport operational efficiency and service delivery across a network of 400+ vehicles, supporting major FMCG, retail, industrial and pharmaceutical customers across Ukraine, Poland and Central Europe
• Optimised coordination between transport and warehouse operations, enhancing cross-docking, loading, dispatch and outbound delivery processes, while supporting stocktaking and inventory control

Branch Transport Operations Manager | Acting Managing Director

from 01.2011 to 09.2013 (2 years 9 months)
Cargo Partner, Київ (Транспорт, логістика)

Managed branch transport operations and undertook Acting Managing Director responsibilities, overseeing financial and operational performance, customer service and multimodal freight activities. Coordinated a team of approximately 40 employees across road, air and sea freight operations, including specialised logistics services for pharmaceutical and medical-sector customers.

Key Responsibilities

• Controlled branch budgets, revenue, profitability and costs, monitoring financial performance and operational efficiency
• Oversaw road, air and sea freight operations, coordinating transport planning, freight forwarding, customs-related processes and service delivery
• Maintained customer and supplier relationships, addressing service requirements, operational issues, commercial terms and transport capacity
• Led branch personnel and coordinated daily workflows across operational functions, ensuring service continuity and customer satisfaction
• Supported pharmaceutical and medical-sector logistics operations, coordinating shipment handling and transport requirements in line with applicable customer and product requirements

Key Achievements

• Improved branch financial performance, contributing to growth in revenue, logistics service sales and net profit, while increasing overall profitability
• Expanded the branch’s customer portfolio by attracting new clients and developing commercial relationships, supporting business growth across road, air and sea freight services
• Strengthened service quality and operational performance through continuous improvements in delivery reliability, customer service and the prevention and resolution of complaints and claims
• Earned an excellent performance assessment from the company’s shareholders, reflecting branch management quality and business results

Senior Fleet & Transport Operations Manager

from 01.2009 to 01.2011 (2 years)
ATL, Київ (Транспорт, логістика)

Managed fleet and transport operations, overseeing vehicle availability, maintenance, operational performance and cost control. Coordinated a fleet of approximately 35 heavy vehicles and trailers, supported by a team of around 15 employees.

Key Responsibilities

• Oversaw daily fleet operations, vehicle allocation, utilisation and operational readiness to meet transport requirements
• Coordinated preventive maintenance, repairs, technical inspections and vehicle servicing, minimising downtime and maintaining fleet availability
• Led fleet and transport personnel, allocating responsibilities and coordinating daily operational activities
• Tracked fleet costs, maintenance expenditure, fuel consumption and budget performance, identifying opportunities to improve cost efficiency
• Maintained vehicle documentation and operational compliance, addressing driver requirements and liaising with maintenance providers and suppliers

Key Achievements

• Improved fleet availability and operational readiness through closer coordination of preventive maintenance, vehicle servicing and repairs, helping minimise downtime and maintain transport capacity
• Strengthened control over fleet operating costs through closer monitoring of fuel consumption, maintenance expenditure and vehicle utilisation, supporting more efficient use of operational resources
• Enhanced fleet coordination, vehicle allocation and team workflows, supporting more reliable transport operations, better utilisation of available vehicles and continuity of service

Customer Service Manager

from 01.2007 to 12.2008 (2 years)
OOCL, Київ (Транспорт, логістика)

Managed customer service activities for an international container shipping business in Australia, coordinating customer requirements, shipment execution and communication across shipping, documentation and logistics functions. Focused on service quality, shipment visibility and timely resolution of operational issues.

Key Responsibilities

• Managed customer accounts and coordinated day-to-day service requirements, responding to enquiries and resolving shipment-related issues
• Coordinated container shipment bookings, documentation, cargo status updates and delivery arrangements in liaison with internal departments, overseas offices and logistics partners
• Monitored shipment progress and service performance, ensuring timely communication of delays, schedule changes and operational exceptions
• Liaised with customers, shipping, documentation teams, terminals and transport providers to ensure efficient cargo movement and service continuity
• Maintained customer records, shipment information and service documentation, ensuring accuracy and timely follow-up.

Key Achievements

• Maintained approximately 98% on-time performance across assigned customer accounts through proactive shipment monitoring and coordination
• Strengthened customer service reliability through effective issue resolution, shipment follow-up and coordination across international shipping and logistics stakeholders

Transport & Forwarding Operations Coordinator

from 02.2003 to 01.2007 (4 years)
ATL, Київ (Транспорт, логістика)

Coordinated domestic and international transport and freight forwarding operations, supporting shipment execution, customer service and coordination with carriers and logistics partners. Developed practical experience in transport planning, freight documentation and day-to-day logistics operations.

Key Responsibilities

• Coordinated road freight shipments, transport planning, vehicle allocation and delivery schedules in line with customer requirements
• Liaised with customers, carriers, drivers and logistics partners to arrange shipments, monitor progress and resolve operational issues
• Prepared and checked transport and freight forwarding documentation, ensuring accurate shipment records and timely processing
• Monitored delivery status, coordinated responses to delays and operational changes, and kept customers informed of shipment progress
• Supported transport cost monitoring, carrier coordination and administrative activities related to daily freight operations

Key Achievements

• Built a strong operational foundation in domestic and international transport coordination, freight forwarding and carrier management
• Progressed into a senior fleet and transport operations management role within ATL, taking on broader responsibilities for fleet performance, maintenance, personnel and cost control.

Education

International Slavonic University

International Business / Foreign Affairs, Харків
Higher, from 1999 to 2004 (5 years)

Master's Degree
Foreign Affairs \ International Business \ Transport Logistics

Research Thesis:
Using Logistics in the Foreign Trade

Knowledge and skills

• MS Office
• Windows
• Exceptional customer service skills
• Good communication skills
• Understanding of domestic and international freight movements
• Strong ability to build and develop relationships
• Ability to work individually as well as in a team
• Strong organisational and planning skills
• Problem solving skills
• Good innovation and change management skills
• Ability to work under limited or no supervision
• Analytical thinking
• Attentiveness
• Strong time management skills

Language proficiencies

• English — fluent
• Ukrainian — fluent
• Spanish — beginner

Disability

3rd degree.

Additional information

Professional Summary

Procurement, Humanitarian Logistics and Supply Chain professional with 20+ years of experience across international transport, commercial logistics and humanitarian operations, including direct assignments with the World Food Programme (WFP) and Norwegian Refugee Council (NRC) in Ukraine. Combines extensive operational management experience with hands-on involvement across the full procurement cycle, from requisitions, market assessments, RFQs, ITBs and bid analysis to purchase orders, contracts, delivery tracking, supplier performance monitoring and audit-ready procurement documentation.

Experienced in warehouse and inventory control, physical stocktaking and reconciliation, asset tracking, transfers and disposals, fleet and fuel management, and logistics support to field operations. Led a 10-person procurement and logistics team at NRC, supporting humanitarian programmes across multiple operational locations. Strong practical knowledge of Ukrainian contracting and primary documentation for legal entities and individual entrepreneurs (FOPs), including contracts, acceptance certificates and invoices. Proficient in WFP WINGS, LESS, Oracle ERP, TMS and WMS, with a strong focus on procurement compliance, internal controls, traceability, accountability and value for money.

Core Competencies

• Humanitarian Procurement & Contract Management: Procurement planning, market assessments, RFQs, ITBs, RFPs, tender evaluation, supplier prequalification, purchase orders, framework agreements and contract administration
• Supplier Management & Procurement Compliance: Supplier due diligence, performance monitoring, procurement procedures, internal controls, donor accountability and audit readiness
• Warehouse, Inventory & Asset Management: Warehousing, physical inventories, stock monitoring and reconciliation, asset tracking, transfers, disposals and warehouse documentation
• Humanitarian Field Logistics, Transport & Fleet: Support to Shelter, Food Security, WASH and NFI programmes; field-office and hub operations, fleet and vehicle rental, fuel forecasting and monitoring, transport procurement, delivery coordination and operational continuity
• Systems, Reporting & Documentation: WFP WINGS, LESS, SAP-based systems, Oracle ERP, TMS/WMS/GPS, Microsoft 365, SharePoint, Advanced Excel, basic Power BI and operational reporting
• Training & Operational Coordination: Procurement guidance for NRC partner personnel, coordination with programme and finance teams, Logistics Cluster engagement, event and training logistics, domestic travel arrangements and liaison with security focal points

Career Highlights

• Humanitarian Team Leadership: Led a 10-person procurement and logistics team at NRC, supporting operations across four Area Offices and helping establish two field-support hubs in Ukraine
• Humanitarian Supply Continuity: Supported WFP fuel supply operations across Ukraine, coordinating requirements, stock availability and replenishment for 30 heavy trucks, five warehouses and three underground fuel facilities
• Large-Scale Transport Operations: Managed international transport operations at FM Logistic across Ukraine, Poland and Central Europe, covering a network of 400+ vehicles and annual transport expenditure exceeding €20 million
• Cost and Network Optimisation: Delivered 12-15% transport cost optimisation and approximately 10% reduction in empty running through carrier management and transport network improvements
• Branch Financial and Operational Management: As Acting Managing Director at Cargo Partner, managed branch budgets, revenue, profitability and cost control, overseeing an operation of approximately 40 employees across road, air and sea freight