Владислава
Customer support representative
- Employment type:
- full-time
- Age:
- 24 years
- City of residence:
- Rivne
- Ready to work:
- Remote, Rivne
Contact information
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You can get this candidate's contact information from https://www.work.ua/resumes/13334098/
Work experience
Customer support representative
from 07.2021 to 11.2021
(5 months)
Namecheap, Дистанційно (IT)
Responded to customer inquiries via live chat and email, providing clear and timely solutions
Investigated account, domain, hosting, and payment issues and guided customers through step-by-step troubleshooting
Handled complaints, refund requests, and billing questions while keeping a polite, empathetic tone
Escalated complex or technical cases to the relevant team and followed up until the issue was resolved
Knowledge and skills
- Фотозйомка
- Відповідальність
- Adobe Photoshop
- Vegas
- Vegas Pro
- Відеомонтаж
- Акторська майстерність
- Режисура
- Контент-маркетинг
Language proficiencies
English — above average
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The candidate's resume is posted at https://www.work.ua/resumes/13334098/