Тімур

Timur Babaiev
Hotel General Manager
Kyiv, Ukraine | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)
Passionate about hospitality since 2012, currently open to new challenges

WORK EXPERIENCE

Executive Operations Manager (Hotel Manager) | 2023 – present
Radisson Blu Hotel, Kyiv Podil | Business hotel with 164 rooms, 50+ employees
In charge of the hotel, responsible for revenues, operations, building maintenance, service & product quality, budgeting (P&L) and GOP delivery.
• Budgeting and financial control, including revenue management
• Development of marketing and sales strategies
• Maintaining high guest service standards
• Ensuring compliance with brand standards, health, safety, and legal regulations
• Long range investment plans – planning and execution
• Renovations (Rooms, F&B outlets, others)
• Managing hotel staff through Heads of Departments across the hotel
• Repairs and maintenance of the building
• Reporting to Area RHG office and Owner on performance metrics
Delivered +49% of GOP in cash on top of budget in 2024.

Operations Manager | 2019 – 2023
Radisson Blu Hotel, Kyiv Podil | Business hotel with 164 rooms, 50+ employees
Direct responsibility for Food & Beverage and Housekeeping departments.
In charge of hotel operations while general manager is away for business trips or vacations.
• Team management: recruitment and retention
• F&B and Housekeeping budgeting, incl. revenues and expenses
• P&L planing, profit delivery and reporting
• Search and collaboration with suppliers, control of COGS
• Control of teams’ work quality and guests’ satisfaction
• Departments operations adaptation during COVID19 and under the military actions

Cluster Human Resources Manager | 2019
Radisson Hotel Group (all RHG hotels in Kyiv, Ukraine) | 300+ employees
HR Business partner for three RHG hotels located in Kyiv.
• Implementation of various culture-related own and global programs and initiatives
• Recruitment and retention
• Recruitment, Outstaffing and Outsourcing contracts negotiations
• Consulting General Managers on HR related matters

Earlier steps in hospitality career at Radisson Blu Hotel, Kyiv Podil
• 2017 Front Office & Reservations Manager (head of two departments)
• 2015 Front Office Manager (head of department)
• 2015 Assistant Front Office Manager (assistant to head of department)
• 2014 Front Office Service Manager (in charge of day shift)
• 2013 Front Office Assistant Night Manager (in charge of night shift)
• 2012 Front Office Night Auditor (reception and end-of-day routine)

EDUCATION & TRANINGS
Master’s in Technical Translations & Interpreting, NTUU “Kyiv Polytechnic Institute” (2008-2014)
Performance Management & Interviewing | Manage, Lead, Succeed | HACCP Training Certificate

SKILLS: Hotel Management, Crisis Management, Hotel Business Strategy planning, Financial Acumen, Team Leadership, Long range investment planning, Soft renovations, Brand Standards, Hotel Front & Back of House Knowledge, Customer Focus, PMS & Hotel Software. | LANGUAGE: Ukrainian, English