Анна

Anna Koneha
Lviv 79000, Ukraine, [open contact info](look above in the "contact info" section), [open contact info](look above in the "contact info" section)

PROFESSIONAL Motivated, positive, and communicative professional with excellent English skills. Fast learner,
S U M M A RY hardworking, adaptable, and always open to new challenges and opportunities for growth. Enjoy traveling,
meeting new people, and working in dynamic environments.

E M P L O Y M E N T H I S TO RY

May 2024 — Jun 2026 HR Intern, Berta Group Lviv
• Assisted with the hiring process and candidate sourcing.
• Contacted candidates and discussed job opportunities and employment conditions.
• Conducted interviews and communicated with candidates.
• Posted job vacancies and recruitment information on various platforms and websites.

Nov 2024 — Aug 2025 Logistics Coordinator\ Customer Support, Millhouse Logistics Lviv
• Coordinated and monitored booked shipments to ensure timely and efficient delivery.
• Tracked shipment statuses in internal systems and proactively identified potential delays or issues.
• Communicated directly with drivers to resolve transportation and delivery-related problems.
• Provided timely updates and support to customers regarding shipment status and delivery changes.
• Managed customer and driver communication via phone and handled logistics-related
documentation.

Aug 2025 — May 2026 Account Representative+Load to Cover, Millhouse Logistics Lviv
• Promoted to Account Representative with responsibility for managing the shipment booking process
from start to finish.
• Coordinated with customers to understand their transportation needs and provide appropriate logistics
solutions.
• Negotiated pricing and secured competitive rates for shipments.
• Selected suitable equipment and determined the appropriate truck type based on shipment
requirements.
• Sourced and coordinated with drivers to ensure reliable and efficient transportation.
• Maintained ongoing communication with customers throughout the booking and transportation
process.

May 2026 — Sept 2026 Wildwood, New Jersie,
Work and Travel Summer 2026, Inter Exchange USA
• Worked in multiple hospitality roles, including Server, Hostess, and Cashier, providing high-quality
customer service in a fast-paced environment.
• Interacted with customers daily, addressing inquiries, resolving issues, and ensuring a positive guest
experience.
• Communicated confidently with a diverse range of customers and handled challenging situations
professionally.
• Managed multiple tasks simultaneously while maintaining accuracy, efficiency, and a friendly
attitude.
• Handled orders, payments, reservations, and other customer-facing responsibilities.

E D U C AT I O N

Sept 2023 — Jun 2027 Social Security / Administrative Experience, Ivan Franko National
University of Lviv Lviv
• Managed and processed various administrative and social security documentation.
• Assisted veterans, military personnel, pensioners, and other beneficiaries with social benefits and
payments.
• Processed salary and benefit payments, recalculations, and related financial documentation.
• Worked with economic data and calculations, applying principles of economics, financial analysis,
and higher mathematics.
• Developed an understanding of economic indicators, inflation, income distribution, and financial
processes.
• Communicated with citizens, provided administrative support, and assisted in resolving payment and
documentation-related issues.