Дар'я

DARYA CHERENKOVA
BUSINESS ANALYST / REQUIREMENTS & QUALITY ANALYST
Location: Kyiv, Ukraine Phone: [open contact info](look above in the "contact info" section) Email: [open contact info](look above in the "contact info" section) LinkedIn: [open contact info](look above in the "contact info" section)

PROFESSIONAL SUMMARY

Versatile Business Analyst / Requirements & Quality Analyst with over 11 years of experience in the IT industry
across complex enterprise, web, mobile, and CMS solutions. Proven track record in requirements gathering, elicitation
and analysis, business process modeling, user story refinement, acceptance criteria definition, and gap analysis. Skilled
at bridging the gap between business stakeholders and engineering teams using a strong technical background (REST
APIs, SQL, Agile frameworks). Adept at facilitating alignment, conducting backlog refinement, and driving end-to-end
delivery quality. Holds degrees in International Economics and Linguistics.

CORE COMPETENCIES & TECHNICAL SKILLS

Business Analysis & Requirements: Requirements Gathering & Elicitation, Business Requirements Analysis, User
Stories & Acceptance Criteria (Gherkin/BDD), Use Cases, Gap Analysis, Product Backlog Refinement, Change
Management, Solution Validation.
Process & Documentation: Business Process Improvement & Strategy, Functional Specifications, User Guides &
Technical Documentation, Metrics & KPI Tracking.
Stakeholder & Team Alignment: Three-Amigos Sessions, Stakeholder Demos & Presentations, Customer Feedback
Analysis, Cross-functional Team Collaboration, Onboarding & Mentoring.
Tools & Technologies: Postman (REST API validation), Basic SQL, Jira, Azure DevOps, Confluence, TFS, HP QC,
Salesforce, Sitecore, Contentful, HTML/CSS, Chrome DevTools.
Methodologies: Agile (Scrum / Kanban), BDD, Waterfall.

PROFESSIONAL EXPERIENCE

Ciklum — Senior Web and Mobile Solution Analyst / QA Specialist Feb 2022 – Present
• Process & Strategy Implementation: Designed and implemented scalable end-to-end operational and quality
assurance processes across multiple project streams.
• Metrics & Analytics: Established, tracked, and maintained key product and delivery metrics to support data-driven
decision-making and project efficiency.
• Requirements & Solution Validation: Analyzed business logic and functional specifications for complex enterprise
web solutions and CMS systems.
• System Integration Analysis: Validated REST API integrations and backend business logic using Postman.
• Traceability & Defect Management: Maintained comprehensive project documentation, traced requirements to
validation specs, and tracked defect trends in Azure DevOps/Jira.
• Team Leadership & Alignment: Conducted technical interviews, supported engineering team growth, and facilitated
continuous onboarding and mentoring for team members.

Itera — Requirements & Quality Analyst / Senior QA Engineer Jan 2021 – Feb 2022
• Requirements Elicitation & Refinement: Co-facilitated Three-Amigos sessions and backlog refinements to clarify
user stories, identify edge cases, and eliminate ambiguity before implementation.
• Estimation & Strategy: Evaluated scope effort and established delivery quality strategies for new projects from
scratch.
• Mentorship: Mentored junior team members on requirements analysis, testing practices, and team standards.

Ciklum — Web and Mobile Product Analyst / QA Engineer Jan 2020 – Jan 2021
• Requirements Analysis & UX Improvement: Analyzed business requirements and acceptance criteria; proactively
proposed UI/UX enhancements to improve user engagement and user experience.
• Validation Specifications: Authored test plans and test designs for multi-platform web and mobile applications.

N-iX — QA & Requirements Analyst Oct 2017 – Jan 2020
• User Story Refinement: Participated in user story estimation, requirements analysis, and process optimization within
Agile (Scrum) frameworks.
• API & System Analysis: Validated backend API implementations using Postman alongside web and CMS platforms.

Unicorn Systems — QA Engineer / Analyst Mar 2017 – Sep 2017
• Stakeholder Communication: Prepared and maintained demo presentations for stakeholders to showcase system
increments and feature releases.
• System Testing & Documentation: Prepared status reports, test design, and validated multi-platform solutions.

2K-Group — Technical Support & Documentation Specialist Nov 2015 – Feb 2017
• User Feedback Analysis: Analyzed user feedback, documentation gaps, and system issues to identify functional
improvement areas.
• Documentation: Authored comprehensive user manuals, documentation guides, and system overview materials.

Avon Cosmetics Ukraine — Content & Mass Communication Specialist Oct 2013 – Nov 2015
• Managed site content, processed release change requests, and verified web/mobile system updates.

EDUCATION LANGUAGES

• Master's Degree in Persian & English Linguistics • English: Fluent
Taras Shevchenko National University of Kyiv (2009 – • Ukrainian: Native
2015) • Persian: Advanced
• Specialist Degree in International Economics • Russian: Native
Kyiv National University of Economics and Law "KROK"
(2010 – 2015)