Таня
Перекладач, менеджер по роботі з клієнтами
- Considering positions:
- Перекладач, менеджер по роботі з клієнтами, Менеджер підтримки користувачів, Адміністратор, Куратор онлайн-школи, Спеціаліст служби підтримки
- Age:
- 28 years
- City of residence:
- Vinnytsia
- Ready to work:
- Remote, Vinnytsia
Contact information
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Working experience
2019-2020
• 1-st category Specialist at the Department of Scientific and Technological Development and
European Integration at Pavlo Tychyna Uman State Pedagogical University (Cherkasy Region,
Ukraine)
2020-2021
•Leading Specialist at the Department of International Relations at Pavlo Tychyna Uman State
Pedagogical University (Cherkasy Region, Ukraine)
2021-2025 (up-to-date)
• Contractor at INAP Abuse Department
• Online-teacher of English at EnglishDom Online School
Skills, abilities, responsibilities
• experience in editing and translating of scientific articles;
• experience in managing the official documentation (registration of incoming and outgoing
documents);
• ability to manage confirmation letters/certificates, translate them into English, Spanish,
German, Russian);
• making sure the websites are secure, the links are live or dead;
• monitoring and managing abuse tickets (notifications about phishing, malicious sites,
cryptocurrency investment scam, spam, copyright and trademark infringements) ,
inspecting the quality of work done by hosts of fraudulent sites;
• confident PC user (making PowerPoint presentations (presentation about the University
dedicated to the meeting with international partners from Tajikistan etc.), Microsoft Office
work, basic level at working in Microsoft Excel, ability to convert doc.files into pdf. and
vice versa);
• experience of conducting official negotiations with international partners, colleagues and
customers (guiding, online meetings, phone conversations, emailing, face-to-face
communication: organizations - Magna Charta Universitatum, Black Sea University
Network; meetings with delegates from Israel, China etc., interaction with leading
international ranking - QS World Rankings, U-Multirank; interaction with managers and
supervisors from Business Operations);
• experience of teaching English to young and older learners (working remotely on the
platform, preparing and conducting lessons, checking homework, preparing additional
activities, interaction with learners and working staff;
• experience of preparing, publishing articles and news (sharing news on Viber, Telegram,
Facebook);
• experience of assisting the clients (phone calls, mailing).
EDUCATION
Master in Specialty “Teacher of English and Spanish, teacher of foreign literature” – 2019
Pavlo Tychyna Uman State Pedagogical University, Ukraine
HIGHLIGHTS
• result-oriented
• people person
• good communicative skills
• effective time management
• hard-working
• disciplined and reliable
• open to innovations, new projects, horizons, and responsibilities
HOBBIES
• reading detective stories
• watching psychological movies
• sewing, knitting, painting by colors
• listening to music
• mastering Spanish
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Education: 01.2015 - 01.2021: Факультет іноземних мов (Уманський державний педагогічний університет імені Павла Тичини, Умань).
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Higher education · Full-time, part-time
- Викладач англійської мови, Englishdom, 4 years 10 months
- Abuse Department Representative (Hosting), INAP, 3 years 11 months
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