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YURII
KUKSOV

About Me Experience

A responsible and
Customer Support Representative
disciplined person,
Helpware Jul, 2024 – Aug, 2025
looking for a promising and Responsibilities:
interesting full-time long- Resolve different members’ issues concerning
payments, safety, order, quality and usability of the
term job platform
Collect necessary information and proofs to be
escalated for further (external) level of investigation
Leave internal notes and comments about members’
[open contact info](look above in the "contact info" section)
personal information or issues on their profiles or in
chats with them
[open contact info](look above in the "contact info" section)
Fill in compensation requests and make
@kuksov567 compensations to platform members in case of
mistakes from the side of employees or bugs of the
system
Lviv
Logistics Specialist
Skills Rhenus Project Logistics May, 2022 – March, 2024
(Overload cargos)
Advanced knowledge of Math
Responsibilities:
B2+ English
Communicate with customers and collect necessary
Communication skills information about cargos to be handled
Presentation skills Communicate with colleagues from different countries
to arrange shipment details
Critical Thinking
Find suitable transport and optimal routs for
Attention to details transportations
Knowledge of MS office Do some bookkeeping work regarding different waybills
Sales Manager
Education Jul, 2021 – Feb, 2022
Rich Day Full
The National Taras Shevchenko (Forex Trading company)
University, Psychology faculty Responsibilities:
(Unfinished) Call potential clients; propose to start trading with the
company
Introduce the basic trading rules, techniques, policies and
I don’t consider work for russian origin advantages of working with the company
Communicate with potential clients following internal rules
companies or work involving usage of
and adhering to certain restrictions, i.e.: investment advice,
russian language
suggestion to take a loan, etc.