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Kiyoviddin
Менеджер проєктів
- Considering positions:
- Менеджер проєктів, Digital Manager, Sales manager, SEO manager, Customer support manager
- City:
- Remote
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NASRETDINOV
KIYOVIDDIN
Lead Project Manager, Customer Support Advisor
Profile
I am a creative and curious individual with a passion and
connecting with others. I enjoy exploring new perspectives
through books, films, and engaging content. Eager to learn and
grow, I thrive in dynamic environments where I can contribute
energy, fresh ideas, and a positive attitude.
[open contact info ](look above in the "contact info" section)
Work Experience
[open contact info ](look above in the "contact info" section)
2022 Fmdesign
Krotoszyn, Poland –
Technical Lead Project Manager/Scrum Master
2024
Project Management – Plan, organize, and deliver projects
on time and within budget.
Technical Leadership – Guide solutions, enforce best
practices, and support engineering/design teams.
Team Coordination – Bridge communication between
Education clients, stakeholders, and developers.
Problem-Solving & Risk Management – Resolve technical
challenges and project bottlenecks.
Wroclaw Academy of Business Client Communication – Manage expectations, provide
(Bachelor degree of Computer Engineering) updates, and align outcomes with business goals.
2022-now
2024 Fmdesign
- Cloud-native analytics(Sigma Computing)
2025 Data Analyst - primarily explore data, build dashboards,
and create reports.
Data Scientist - go beyond dashboards to apply statistics,
modeling, or predictive analysis.
Language 2026 Talk With Us
–
Customer Support Specialist
2026
Provided real-time customer support and assistance
English-C1 Tajik-Native through live chat.
Responded to customer questions and requests in a
Russian-C2 Polish-B1 professional and timely manner.
Identified customer issues and provided appropriate
Ukranian-A2 solutions within company guidelines.
Assisted customers with service-related processes and
explained information clearly.
Escalated complex or unresolved issues to the
appropriate department when necessary.
Technical Skills & Software
Jira, Confluence, Microsoft Teams, Slack, Excel, Trello,
Asana, Monday.com, ClickUp, HubSpot, GitHub, Google
Workspace, Sigma Computing, Miro, Figma, FigJam,
KIYOVIDDIN
Lead Project Manager, Customer Support Advisor
Profile
I am a creative and curious individual with a passion and
connecting with others. I enjoy exploring new perspectives
through books, films, and engaging content. Eager to learn and
grow, I thrive in dynamic environments where I can contribute
energy, fresh ideas, and a positive attitude.
[
Work Experience
[
2022 Fmdesign
Krotoszyn, Poland –
Technical Lead Project Manager/Scrum Master
2024
Project Management – Plan, organize, and deliver projects
on time and within budget.
Technical Leadership – Guide solutions, enforce best
practices, and support engineering/design teams.
Team Coordination – Bridge communication between
Education clients, stakeholders, and developers.
Problem-Solving & Risk Management – Resolve technical
challenges and project bottlenecks.
Wroclaw Academy of Business Client Communication – Manage expectations, provide
(Bachelor degree of Computer Engineering) updates, and align outcomes with business goals.
2022-now
2024 Fmdesign
- Cloud-native analytics(Sigma Computing)
2025 Data Analyst - primarily explore data, build dashboards,
and create reports.
Data Scientist - go beyond dashboards to apply statistics,
modeling, or predictive analysis.
Language 2026 Talk With Us
–
Customer Support Specialist
2026
Provided real-time customer support and assistance
English-C1 Tajik-Native through live chat.
Responded to customer questions and requests in a
Russian-C2 Polish-B1 professional and timely manner.
Identified customer issues and provided appropriate
Ukranian-A2 solutions within company guidelines.
Assisted customers with service-related processes and
explained information clearly.
Escalated complex or unresolved issues to the
appropriate department when necessary.
Technical Skills & Software
Jira, Confluence, Microsoft Teams, Slack, Excel, Trello,
Asana, Monday.com, ClickUp, HubSpot, GitHub, Google
Workspace, Sigma Computing, Miro, Figma, FigJam,
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