Marsel

Product assistant, Operations Specialist, 60 000 UAH

Considering positions:
Product assistant, Operations Specialist, Billing operations support
Employment type:
full-time
Age:
23 years
City of residence:
Kyiv
Ready to work:
Remote

Contact information

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Work experience

Product Assistant

from 07.2025 to 06.2026 (1 year)
Co1n, Дистанційно (Фінанси, банки, страхування)

From July 2025 to June 2026, I worked as a Product Assistant at a fintech company specializing in cryptocurrency infrastructure, payment solutions, and crypto exchange services. I supported market and competitor research, prepared product documentation, analyzed payment flows and client onboarding processes, and coordinated communication between technical, operational, compliance, and business teams. I also contributed to projects related to crypto payments, merchant acquiring, settlement processes, and API integrations for digital businesses.

Online Gambling Finacial Support

from 12.2023 to 05.2025 (1 year 6 months)
SoftSvit, Дистанційно (IT)

Provided financial support to international clients
Monitored and tracked transactions and payment activities
Worked with international payment systems and bank cards
Resolved issues related to financial operations and account activity

Computer club System administrator

from 06.2021 to 05.2022 (1 year)
Vendigo, Дніпро (IT)

Maintained and configured computer systems and gaming environments
Monitored and supported local servers and network infrastructure
Diagnosed and resolved hardware and software issues
Ensured stable performance of multiple workstations

Education

ДУІКТ

Кібербезпека
Higher, from 2021 to 2025 (4 years)

Knowledge and skills

  • Cryptocurrency & Fintech Operations
  • Payment Processing & Acquiring Fundamentals
  • Merchant Onboarding & Support
  • PSP
  • Gateway & Settlement Understanding
  • Crypto Wallets (Custodial / Non-Custodial)
  • REST API Fundamentals & Integrations
  • Windows Server Administration
  • Linux Administration
  • TCP/IP Networking Fundamentals
  • Log Analysis & Troubleshooting
  • OSINT Fundamentals
  • Server Infrastructure Basics
  • Google Sheets & Microsoft Excel
  • CRM Systems
  • Technical Documentation

Language proficiencies

  • English — above average
  • Ukrainian — fluent
  • Italian — average
  • French — beginner

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