Godsaid

GODSAID Kyiv, Ukraine, Kyiv, 02000, Ukraine

CHIZURUM ENYIA
[open contact info](look above in the "contact info" section)

[open contact info](look above in the "contact info" section)
TECHNICAL SUPPORT

ABOUT ME
WORK EXPERIENCE
Professional with 3 years of
experience in diverse roles, KIDSWELCOME Child and Youth Care Specialist (Social Integration focus)
Kyiv
seeking a Technical Support • User Support & Onboarding: Facilitated daily activities for a
Jun 2024 - Aug 2025
position to leverage strong diverse group of stakeholders, ensuring alignment with
problem-solving and organizational goals and clear communication of complex
communication skills. Background instructions.
includes preparatory studies in
• Infrastructure & Resource Management: Managed the
Computer Science at H.A.W preparation and maintenance of technical materials and
Hamburg and hands-on equipment for various offerings, ensuring all assets met strict
experience as a Logistics quality and safety standards.
Employee at AMAZON • Conflict Resolution & Triage: Monitored participant behavior
KALTENKIRCHEN. Skilled in and group dynamics to identify potential issues, performing
clarifying requirements, rapid triage and applying problem-solving strategies to resolve
maintaining quality standards, and conflicts.
optimizing workflows, with a
• Program Implementation: Successfully introduced and
strong focus on delivering efficient motivated users to adopt new activities and workflows by
technical support and enhancing clarifying technical requirements and defining clear
customer satisfaction. participation goals.

THADENSTRASSE Volunteer
LINKS SCHOOL
Hamburg • Standardized Processing: Executed high-volume "prep-phase"
Jan 2024 - Mar 2025 workflows by managing raw data and materials according to
Website Redi-School: strict quality compliance and standardized operating
https://www.redi-school.org/ procedures (SOPs). Maintenance & System Hygiene:
Maintained the integrity of the operational environment,
Website H.A.W Hamburg: implementing systematic protocols to ensure 100% uptime
https://www.haw-hamburg.de/ and hygiene compliance. Inventory & Data Management:
Directed the lifecycle management of physical assets and
Website Marioupol State inventory, improving documentation accuracy and storage
University: efficiency for the department. Proactive Monitoring & Risk
https://mu.edu.ua/en Mitigation: Monitored asset expiration and availability,
managing the restocking process to prevent "stock-out" risks
Website Landmark University: and promote continuous service improvement. Operational
https://lmu.edu.ng/ Alignment: Facilitated smooth daily operations by assisting
with order processing and organizational logistics, ensuring all
tasks aligned with internal stakeholder requirements.

LANGUAGES
AMAZON Logistics Employee
ENGLISH KALTENKIRCHEN
Kaltenkirchen • Systematic Fleet Coordination: Managed the check-in and
Jun 2023 - Nov 2023 check-out protocols for transport assets, coordinating complex
GERMAN
dock schedules to ensure process standardization.
• Operational Safety & Risk Mitigation: Enforced strict safety
protocols and secured vehicle components during arrivals to
minimize operational risks and ensure site safety.
COURSES
• Quality Assurance & Inventory Control: Executed precise
loading/unloading procedures and verified inventory
NECO (HIGHER movements to maintain 100% compliance with corporate
EDUCATION ENTRANCE quality standards.
QUALIFICATION)
• Administrative Documentation: Processed and audited critical
REDI-SCHOOL shipping documents and secured authorized signatures to
APR 2023 - AUG 2023 ensure complete data accuracy and administrative compliance.

HTML & CSS
KYIV Customer Support
REDI-SCHOOL Kyiv
APR 2023 - AUG 2023 Apr 2021 - Feb 2022 • Requirement Analysis: Managed diverse customer inquiries by
performing deep-dive requirement definitions to ensure
accurate solution delivery. Incident Management & Triage:
PREPARATORY STUDIES IN Resolved high-priority customer concerns by implementing
COMPUTER SCIENCE rapid problem prioritization and escalation protocols. Technical
H.A.W HAMBURG Troubleshooting: Executed root-cause analysis and basic
APR 2023 - AUG 2023 troubleshooting for technical issues, maintaining a 100%
documentation rate for the internal knowledge base.
Workflow Optimization: Streamlined order processing and
transactional data management to identify and implement
EXTRA-CURRICULAR ACTIVITIES continuous workflow improvements.

14-MONTH FEDERAL
VOLUNTEER SERVICE (BFD) EDUCATION
SCHOOL KITCHEN
MAR 2022 - APR 2023
MARIUPOL Bachelor of Arts
• Enhanced German language Kyiv
skills, integrated into the work 2030 • Continuation of the bachelor's degree, which was temporarily
culture, developed time interrupted due to the war
management, quality
awareness, and reliability under
deadline pressure. REDI-SCHOOL Preparatory Studies in Computer Science, Bachelor of
Hamburg
• Daily communication Technology
2023
strengthened social
competence.

MARIOUPOL STATE HTML & CSS Certificate of Participation
UNIVERSITY
PERSONAL DETAILS Marioupol
2022

Date of birth
23 Jan 2003
LANDMARK Geophysics, Bachelor of Science
Nationality UNIVERSITY
Nigerian Kwara Omu-Aran
2020
Visa status
Ukraine

Marital status SOLREM LANGUAGES
Single INTERNATIONAL
SCHOOL SULEJA
Suleja
2018

INTERNSHIP

SATELLITE INSTALLATION
INTERNSHIP SKILLS
Kwara Omu-Aran /
SEP 2020 - MAR 2021 MICROSOFT OFFICE 360 COMMUNICATION AND TEAM SKILLS

COMMUNICATION TOOLS (E.G., SKYPE, ZOOM, GERMAN LANGUAGE SKILLS
TEAMS)
DRIVING LICENSE
LINUX USER
Driving license
B