Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/17766213/

Work experience

Sales representative

from 09.2024 to 03.2025 (7 months)
Macks’s Moving company, Odesa (Transportation and logistics)

Taking incoming calls from customer
Taking inventory from customers
Booking customers
Inputting customers information into the CRM(Smart moving and others moving CRM).
Calling incoming leads
Giving quote and estimate to customers about their moves
Closing Deals.

Customer support representative

from 04.2023 to 03.2024 (1 year)
Orthodontics Experts, Kyiv (Medicine, pharmacy)

Taking incoming calls and booking appointment for braces
Providing information about pricing
Solving all customers related problems

Sales representative

from 01.2023 to 08.2025 (2 years 8 months)
Vodafone UK, Remote (Telecommunications and networking)

Managed inbound and outbound customer interactions, providing accurate information and resolving inquiries efficiently
Promoted and sold telecommunications products and services, consistently meeting performance targets
Maintained and updated customer data using CRM systems with high accuracy
Resolved customer complaints professionally, improving customer satisfaction and retention
Demonstrated strong communication and persuasion skills in handling diverse client needs
Collaborated with team members to improve sales strategies and workflow efficiency
Followed company policies and compliance guidelines in all customer interactions
Achieved consistent performance in a fast-paced, target-driven environment

Sales manager

from 02.2022 to 10.2022 (9 months)
American International Logistics Inc, Kyiv (Auto business and auto service)

Converting of leads into new customers
Tracking of Cars from pick-up location to Delivery point.
Taking calls from customers to help link them with carriers (Transport Companies)
Inputting of clients information into CRM system.
Providing quotes to customers through phone calls.
Processing customers payments.
Managing carriers by making sure a customers car is picked up on time and delivered safely at their door step.
Providing customers with all the necessarily information they need.
Resolving customers complaints on the phone.
Posting of Cars on Central Dispatch.
Generating Reports.
Dispatching of orders.

Education

University of Calabar

Medical docoru, Kyiv
Higher, from 2016 to 2026 (10 years)

Additional education and certificates

Data Analysis

In training

Knowledge and skills

• Initiative
• Sale of medical products
• Communicability
• Teamwork
• Confidence
• Management of CRM
• Educability
• Sale of prescription drugs
• B2C Sales
• AnyDesk
• Handling objections
• Ability to work in multitasking mode
• Ability to quickly learn new information
• Phone sales
• B2B Sales
• Adaptability
• Discipline
• Active sales

Language proficiencies

English — fluent

References

Dr. Emana Alexis

Dr. Emana Alexis

Snr Registrar, University of Uyo Teaching Hospital Nigeria

Additional information

Telegram; @EkeminiStephenUmoren