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Діана
Project Manager
- Considering positions:
- Project Manager, Operations manager, Sales Team Leader
- Age:
- 35 years
- City of residence:
- Vinnytsia
- Ready to work:
- Other countries, Remote, Vinnytsia
Contact information
The job seeker has provided: Phone number
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You can get this candidate's contact information from https://www.work.ua/resumes/17790381/
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Diana Chorna
Vinnytsia, Ukraine
[open contact info ](look above in the "contact info" section)
[open contact info ](look above in the "contact info" section)
Work Experience
Sales Team Leader, B2C – DACH region
Outsource | Ukraine
09.2024 – 03.2026
● Led and supervised sales team focused on German-speaking market
● Improved conversion rates by implementing new sales scripts and training sessions
● Conducted coaching sessions and performance evaluations
● Managed CRM systems and reporting
● Coordinated a team of 12 sales representatives
● Onboarding of new managers
Project Manager with German – European Market
alkima GmbH | Ukraine
10.2023 – 09.2024
● Managed digital and web development projects for international clients
● Coordinated communication between clients and development team
● Controlled project timelines
● Ensured client satisfaction and long-term cooperation
● Maintained partner relationships
Sales Department Representative, B2B – USA Market
TRUCKER GUIDE | Ukraine
02.2023 – 10.2023
● Finding new customers and developing sales opportunities.
● Communicating with customers by phone or email.
● Presenting product and explaining benefits.
● Following up with customers to close sales.
Personal Assistant / Project Manager Assistant – German M arket
DRESSLAB UA | Ukraine
02.2022 – 12.2022
● Organized operational and administrative processes
● Supported project coordination and vendor communication
● Managed documentation and reporting
Sales Manager, B2C – USA Market
Moving Company LIRAN | Ukraine
04.2021 – 10.2021
● Generated and managed inbound/outbound sales leads
● Negotiated contracts and pricing
● Maintained long-term client relationships
Customer Service Representative with German – DACH Region
Microsoft Software | Teleperformance LLC | Poland
03.2019 – 09.2020
● Provided technical and product support for German-speaking clients
● Resolved customer issues and maintained high satisfaction rates
● Worked with CRM and ticketing systems
Restaurant Manager
PHM LLC | Ski Resort Semmering | Austria
08.2015 – 10.2018
● Managed daily restaurant operations
● Supervised staff and scheduling
● Controlled inventory and financial performance
● Maintained partner relationships
Travel Assistant
Studifahrten (mini-job) | Germany
04.2014 – 02.2015
● Assisted in organizing student trips
● Coordinated logistics and communication
Education
● Vinnytsia State Pedagogical University
Foreign Languages and Literature
2008 – 2013
Additional Education
● NHS (DE)
Leverkusen, Germany
2013 – 2014
● Goethe University, Frankfurt am Main
German Language Course
2014 – 2015
Languages
German C1
English C1
Polish А2
Skills
Sales & Management
● Sales Strategy
● Team Leadership
● B2B/B2C Sales
● KPI Management
Project Management
● Agile Coordination
● Client Relationship Management
● Partner Management
● Project Planning
Tools
● Bitrix24
● Jira
● Fidelio
● MS Office
● HTML (basic)
● Slack
Driving License
● Category B
Vinnytsia, Ukraine
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Work Experience
Sales Team Leader, B2C – DACH region
Outsource | Ukraine
09.2024 – 03.2026
● Led and supervised sales team focused on German-speaking market
● Improved conversion rates by implementing new sales scripts and training sessions
● Conducted coaching sessions and performance evaluations
● Managed CRM systems and reporting
● Coordinated a team of 12 sales representatives
● Onboarding of new managers
Project Manager with German – European Market
alkima GmbH | Ukraine
10.2023 – 09.2024
● Managed digital and web development projects for international clients
● Coordinated communication between clients and development team
● Controlled project timelines
● Ensured client satisfaction and long-term cooperation
● Maintained partner relationships
Sales Department Representative, B2B – USA Market
TRUCKER GUIDE | Ukraine
02.2023 – 10.2023
● Finding new customers and developing sales opportunities.
● Communicating with customers by phone or email.
● Presenting product and explaining benefits.
● Following up with customers to close sales.
Personal Assistant / Project Manager Assistant – German M arket
DRESSLAB UA | Ukraine
02.2022 – 12.2022
● Organized operational and administrative processes
● Supported project coordination and vendor communication
● Managed documentation and reporting
Sales Manager, B2C – USA Market
Moving Company LIRAN | Ukraine
04.2021 – 10.2021
● Generated and managed inbound/outbound sales leads
● Negotiated contracts and pricing
● Maintained long-term client relationships
Customer Service Representative with German – DACH Region
Microsoft Software | Teleperformance LLC | Poland
03.2019 – 09.2020
● Provided technical and product support for German-speaking clients
● Resolved customer issues and maintained high satisfaction rates
● Worked with CRM and ticketing systems
Restaurant Manager
PHM LLC | Ski Resort Semmering | Austria
08.2015 – 10.2018
● Managed daily restaurant operations
● Supervised staff and scheduling
● Controlled inventory and financial performance
● Maintained partner relationships
Travel Assistant
Studifahrten (mini-job) | Germany
04.2014 – 02.2015
● Assisted in organizing student trips
● Coordinated logistics and communication
Education
● Vinnytsia State Pedagogical University
Foreign Languages and Literature
2008 – 2013
Additional Education
● NHS (DE)
Leverkusen, Germany
2013 – 2014
● Goethe University, Frankfurt am Main
German Language Course
2014 – 2015
Languages
German C1
English C1
Polish А2
Skills
Sales & Management
● Sales Strategy
● Team Leadership
● B2B/B2C Sales
● KPI Management
Project Management
● Agile Coordination
● Client Relationship Management
● Partner Management
● Project Planning
Tools
● Bitrix24
● Jira
● Fidelio
● MS Office
● HTML (basic)
● Slack
Driving License
● Category B
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The candidate's resume is posted at https://www.work.ua/resumes/17790381/