Vaibhav

VAIBHAV SEN
EXPERIENCE
March 2022- Feb 2023
Mechnykova 8b. Lviv, Customer Support Representative • ATLAS COMPANY
Ukraine.
April 2025-March 2026
DISPATCHER • BRITISH BUILDERS
[open contact info](look above in the "contact info" section)
EDUCATION
MBBS/MD (MEDICINE) LNMU, UKRAINE
[open contact info](look above in the "contact info" section)  2021-2027

COMMUNICATION
@Vsen_09 Managed customer interactions and maintained strong client
relationships

OBJECTIVE - Assisted in sales processes and handled inquiries effectively

To leverage operational coordination - Developed communication and negotiation skills in a fast-
experience, strong communication paced environment
skills, and adaptability in a remote role
focused on customer support, DISPATCHER & OPERATIONS COORDINATOR
dispatch operations, or virtual
assistance. Coordinated service requests by matching customers with
appropriate field workers based on availability and skillset

- Communicated in English with clients and technicians to
KEY SKILLS:
ensure smooth service delivery
- Fluent English communication
- Scheduled and optimized daily job assignments to improve
(verbal & written)
efficiency
- Dispatch coordination & scheduling
- Managed inventory tracking and ensured availability of
- Customer service & client handling required materials

- Inventory management - Resolved customer issues and adjusted service plans in real-
time
- Problem-solving & decision-making
LANGUAGE:
- Time management & multitasking
ENGLISH: Proficient (B2)
- Cross-cultural communication HINDI: Native
UKRAINIAN: Basic
- MS Office / Google Workspace