Artem

ARTEM BOROVSKYI
SYSTEM ADMINISTRATOR, IT SUPPORT MANAGER

SUMMARY
Artem Borovskyi Experienced system administrator, motivated and adaptive. Extensive
experience in IT support, project activities, and implementation of new
CONTACT solutions for the company. Strong background in troubleshooting,
performance optimization, end-user support, equipment administration,
[open contact info](look above in the "contact info" section) and internal service support.

[open contact info](look above in the "contact info" section)
WORK EXPERIENCE
Kyiv, Ukraine
Porsche Ukraine MAY 2025 - PRESENT
LinkedIn
Service Desk System Administrator

1-2-3 Line Support Specialist and ServiceDesk Specialist for daily user
SKILLS and infrastructure support.
Helpdesk administration, Office 365 support, Azure AD administration,
Teamwork onboarding, and troubleshooting.
Administration and configuration of equipment, software, internal
Adaptability
services, 2FA, and inventory base.
Creativity Supported issue resolution across multiple requests and operational
Time Management tasks in a dynamic business environment.

Leadership МХП AUG 2023-- MAY 2025
Effective Communication Senior IT Support Specialist
Critical Thinking
1-2-3 Line Support Specialist, ServiceDesk Specialist, and Helpdesk
Project Management administrator.
Office 365 and Azure AD support, onboarding, troubleshooting,
administration, and configuration of equipment and software.
Supported internal services, 2FA processes, and inventory base
LANGUAGES
maintenance.
Solved problems and multitasked on various projects simultaneously.
English (Intermediate)
Ukrainian (Fluent) Bakotech OCT 2021 - JUL 2023
Polish (Basic)
System Administrator

1-2-3 Line Support Specialist, ServiceDesk Specialist, and Helpdesk
administrator.
REFERENCE Office 365, Azure AD, and Microsoft Intune administration.
Onboarding, troubleshooting, administration, and configuration of
Certifications and licenses Windows and macOS equipment fleet, software, and internal services.
Cisco CNNA Cut Course Supported 2FA processes, program diagnostics, and inventory base.
Proven ability to manage and troubleshoot complex systems
architecture with a focus on streamlining operations.

ACHIEVEMENTS WORK EXPERIENCE

Extensive experience in the
Ощадбанк FEB 2018 - SEP 2021
field of IT support, project
activities, implementation of IT Support Specialist
new solutions for the
Central Office Workplace Support and System Administration.
company. Experience in
1-2 Line Support Specialist and ServiceDesk Specialist.
troubleshooting,
Provided technical support for over 500 customers in a fast-paced
performance optimization, corporate environment.
and user support.

EDUCATION
SOCIAL

[open contact info](look above in the "contact info" section) Master of Engineering
Vinnytsia National Technical University
[open contact info](look above in the "contact info" section) 2016 - 2018

LinkedIn Bachelor of Engineering
Vinnytsia National Technical University
2012 - 2016