Jessica
Customer Support Representative, 20 000 UAH
- Employment type:
- full-time, part-time
- Age:
- 25 years
- City of residence:
- Kyiv
- Ready to work:
- Remote
Contact information
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You can get this candidate's contact information from https://www.work.ua/resumes/18690768/
Work experience
Sales Representative
from 02.2025 to now
(1 year 5 months)
Datamatics World Communication, Remote (Retail)
Managed company website and social media platforms by updating product information for 200+ SKUs
Coordinated tasks and communication across digital platforms including emails, WhatsApp and Google Workspace for distributed teams
Increased monthly upsell revenue 15% by promoting complementary Apple products
Processed sales transactions accurately using POS systems and maintained daily sales records.
Assisted customers with Apple device setup, Apple ID registration, troubleshooting and after-sales support
Cut monthly supply waste 20% by implementing new inventory tracking system
Career break
from 11.2022 to 06.2025
(2 years 8 months)
Study
Junior Manager
from 05.2021 to 11.2022
(1 year 7 months)
NubaLounge, Remote (Hotel and restaurant industry)
•Maintained client records, lead status updates, booking notes and follow-up history to support service planning and relationship management.
•Tracked inventory and operational data, generating reports that improved stock accuracy and reduced losses
•Coordinated daily operations and communicated with team members to ensure smooth delivery of services
•Resolved client concerns and feedbacks through clear communication while maintaining strong customer relationships and satisfaction.
Knowledge and skills
- Data management
- Understandability
- Document workflow automation
- Case management
- EMAIL MANAGEMENT
- MEETING COORDINATION
- ADMINISTRATIVE SUPPORT
- INVENTRY MANAGEMENT
- CLIENT SUPPORT
- DATA ENTRY
- Keeping personnel records
- Asana
- CRM
- REMOTE COLLABORATION
- ZOOM
- INBOX MANAGEMENT
Language proficiencies
English — above average
More resumes of this candidate
Considering positions: Administrative Associate, Sales Representative, Customer Support Representative, 3 more positions
Remote
Jessica Ebelebe Virtual Assistant | Administrative Assistant | Executive Assistant | Customer Support Specialist Lagos, Nigeria | | ebelebejessica1@gmail.com | LinkedIn Profile Available for Remote...
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