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Катерина
Customer support representative
- City of residence:
- Kharkiv
- Ready to work:
- Remote
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Contacts
Kateryna Miroshnychenko
Phone: [open contact info ](look above in the "contact info" section)
Telegram: @Mirshnnnk
Email: [open contact info ](look above in the "contact info" section)
Languages: English B2, Polish A1, Ukrainian Native
Location: Kharkiv, Ukraine
Customer Service Specialist
Experience:
1. Creator IQ data scientist (February 2024 - November 2025)
- Working with Google sheets and corporate program;
- Preparing reports;
- Keeping in touch with english-speaking team, etc.
2. Intern SMM at ukrainian brand of industrial machinery
(November 2025 - January 2026)
- Working with Instagram, Facebook, Tiktok;
- Starting socials for the first time for brand;
- Successfull brand promotion.
3. Intern in Customer Support “GISMART”
(June 2026)
- Teaching how to write to a customer;
- Practise with real cases;
- Mentoring by experts.
4. Digital designer/artist at MurshikStudio (Octane100 in Google Play)
(June 2024 - Now)
- Working with Krita;
- Creating mascots, posts on socials and level designes.
- Creating concepts of new games.
5. Astronomy Student/Research Assistant/Member of scientific society
(2022 - Now)
- Working with big data sets in scientific applications;
- Working with Python and Excel to process data;
- SMM at Uni socials in Canva.
Education:
Bachelor's degree in physics and astronomy, major in astronomy - V. N.
Karazin Kharkiv National University 2022 - 2026.
About me:
Hello!
My name is Kateryna, and I want to develop my career as a Social Media
Manager.
I have a wide expirience in data processing and deeling with clients. My
background in astronomy and my experience on recent projects help me
stay up to date in this field, processing databases and users orders.
I would love to find a project where my skills suit the best, so maybe it`s
Yours!
Kateryna Miroshnychenko
Phone: [
Telegram: @Mirshnnnk
Email: [
Languages: English B2, Polish A1, Ukrainian Native
Location: Kharkiv, Ukraine
Customer Service Specialist
Experience:
1. Creator IQ data scientist (February 2024 - November 2025)
- Working with Google sheets and corporate program;
- Preparing reports;
- Keeping in touch with english-speaking team, etc.
2. Intern SMM at ukrainian brand of industrial machinery
(November 2025 - January 2026)
- Working with Instagram, Facebook, Tiktok;
- Starting socials for the first time for brand;
- Successfull brand promotion.
3. Intern in Customer Support “GISMART”
(June 2026)
- Teaching how to write to a customer;
- Practise with real cases;
- Mentoring by experts.
4. Digital designer/artist at MurshikStudio (Octane100 in Google Play)
(June 2024 - Now)
- Working with Krita;
- Creating mascots, posts on socials and level designes.
- Creating concepts of new games.
5. Astronomy Student/Research Assistant/Member of scientific society
(2022 - Now)
- Working with big data sets in scientific applications;
- Working with Python and Excel to process data;
- SMM at Uni socials in Canva.
Education:
Bachelor's degree in physics and astronomy, major in astronomy - V. N.
Karazin Kharkiv National University 2022 - 2026.
About me:
Hello!
My name is Kateryna, and I want to develop my career as a Social Media
Manager.
I have a wide expirience in data processing and deeling with clients. My
background in astronomy and my experience on recent projects help me
stay up to date in this field, processing databases and users orders.
I would love to find a project where my skills suit the best, so maybe it`s
Yours!
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The candidate's resume is posted at https://www.work.ua/resumes/18828531/