Артур
Customer support representative
- Considering positions:
- Customer support representative, спеціаліст техпідтримки, менеджер підтримки користувачів
- Age:
- 19 years
- City:
- Lviv
Contact information
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Customer Support Manager
Date of birth: 03.12.2006 (19 years old)
Phone: [
Profile
Responsible and communicative professional with 6 months of experience in customer support. Quick to build rapport with clients, focused on resolving inquiries efficiently and improving customer satisfaction. Eager to grow further in the customer service field.
Work Experience
Customer Support Manager
Call-center / Support service (NDA) • 6 months
• Handled customer inquiries via chat, phone, and email
• Advised customers on products/services and resolved issues
• Collaborated with other departments to resolve requests promptly
Education
Lviv Polytechnic National University
Cybersecurity, 2nd year • 2024–2028 (in progress)
Skills
• English — B1 level
• Clear verbal and written communication
• Attention to detail, stress resilience
• Teamwork and result-oriented mindset
Languages
Ukrainian — Native
English — B1 (Intermediate)
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