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Customer support representative
- Considering positions:
- Customer support representative, English teacher
- City:
- Lviv
Contact information
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WORK EXPERIENCE
Volonteering organisation: Club "Girls.Children" Rivne , Ukraine
Youth Program Coordinator
09/10/2023 – 31/05/2024
• Coordinated with volunteer instructors to schedule sessions, prepare
Anna-Mariia Muryna materials, and invite special guests
• Adapted discussion content and activities to match developmental
needs across four age groups (7–10, 11–14, 15–19).
Date of birth: 04/12/2006
Place of birth: Rivne, Ukraine
AIESEC Rivne, Ukraine
Client relations manager
CONTACT 28/10/2025 – 28/01/2026
• Managed and maintained the client database, logging consultations,
[open contact info ](look above in the "contact info" section) tracking follow-ups, and ensuring accurate records
• Served as a research and sales consultant
[open contact info ](look above in the "contact info" section)
@myru.naa LANGUAGE SKILLS
MOTHER TONGUE(S): Ukrainian
Other language(s):
English
Listening C1 Spoken production B2
Reading B2 Spoken interaction B2
Writing B2
Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user
EDUCATION AND TRAINING
01/09/2024 – CURRENT Lviv, Ukraine
International Economic Relations Ivan Franko National
University
- knowledge of business and its economic, legal and social context
- developed skills for conflict resolution and mediation in economic contexts
- ability to adapt to different cultural and business environments
Website https://lnu.edu.ua/en/ Field of study Business, administration and law
23/06/2025 – 18/07/2025 Madrid, Spain
Spanish Language Studies EUREKA
Website https://www.eurekamadrid.com/en/
01/09/2018 – 14/06/2020 Rivne, Ukraine
Coursework in C++ Development and Graphic Design ITSTEP
-basic knowledge in C++ programming
-gained experience with graphic design tools
-projects combining programming and design by creating sites
-teamwork and project management skills through group assignments
Website https://lviv.itstep.org/
SKILLS
SOFT SKILLS
conflict management Time managment express yourself creatively Organisation and planification
HARD SKILLS
Adobe illustrator, InDesign, Photoshop Video Conferencing (Zoom, Teams, Skype, Webex) - Advanced Microsoft
Office DaVinchi CLO3D
HOBBIES AND INTERESTS
Design
-studying digital design and 3D modeling with a focus on CLO 3D, creating virtual clothing and garment
simulations.
-attending art courses to improve drawing, composition, and visual storytelling.
Volonteering organisation: Club "Girls.Children" Rivne , Ukraine
Youth Program Coordinator
09/10/2023 – 31/05/2024
• Coordinated with volunteer instructors to schedule sessions, prepare
Anna-Mariia Muryna materials, and invite special guests
• Adapted discussion content and activities to match developmental
needs across four age groups (7–10, 11–14, 15–19).
Date of birth: 04/12/2006
Place of birth: Rivne, Ukraine
AIESEC Rivne, Ukraine
Client relations manager
CONTACT 28/10/2025 – 28/01/2026
• Managed and maintained the client database, logging consultations,
[
• Served as a research and sales consultant
[
@myru.naa LANGUAGE SKILLS
MOTHER TONGUE(S): Ukrainian
Other language(s):
English
Listening C1 Spoken production B2
Reading B2 Spoken interaction B2
Writing B2
Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user
EDUCATION AND TRAINING
01/09/2024 – CURRENT Lviv, Ukraine
International Economic Relations Ivan Franko National
University
- knowledge of business and its economic, legal and social context
- developed skills for conflict resolution and mediation in economic contexts
- ability to adapt to different cultural and business environments
Website https://lnu.edu.ua/en/ Field of study Business, administration and law
23/06/2025 – 18/07/2025 Madrid, Spain
Spanish Language Studies EUREKA
Website https://www.eurekamadrid.com/en/
01/09/2018 – 14/06/2020 Rivne, Ukraine
Coursework in C++ Development and Graphic Design ITSTEP
-basic knowledge in C++ programming
-gained experience with graphic design tools
-projects combining programming and design by creating sites
-teamwork and project management skills through group assignments
Website https://lviv.itstep.org/
SKILLS
SOFT SKILLS
conflict management Time managment express yourself creatively Organisation and planification
HARD SKILLS
Adobe illustrator, InDesign, Photoshop Video Conferencing (Zoom, Teams, Skype, Webex) - Advanced Microsoft
Office DaVinchi CLO3D
HOBBIES AND INTERESTS
Design
-studying digital design and 3D modeling with a focus on CLO 3D, creating virtual clothing and garment
simulations.
-attending art courses to improve drawing, composition, and visual storytelling.
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The candidate's resume is posted at https://www.work.ua/resumes/18874086/