Stella

STELLA OYENIYI
Tbilisi,Georgia
[open contact info](look above in the "contact info" section)
Telegram ID:1345209742
[open contact info](look above in the "contact info" section)

SKILLS
Administration and Management ,Adaptability and Flexibility,Service
Oriented,Establishing and Maintaining Interpersonal Relationships, strong interest in it
field,Social Perceptiveness ,Complex Problem Solving, Technical Proficiency,Proficient in
Microsoft Word and Excel,Effective communication in English both written and oral.

EXPERIENCE
Hardrock cleaning Service – CALL CENTER OPERATIVE
NOV 2023 – JUNE 2026

 Answering inbound calls from customers.
 Providing information about products or services.
 Resolving customer issues and complaints.
 Entering and updating customer data in databases.
 Following scripts for consistent communication.
 Handling outbound calls for follow-ups or surveys.
 Meeting performance metrics for call resolution and customer satisfaction.

TRUST CHARITOS HOSPITAL, Abuja - MED STUDENT INTERNSHIP
APRIL 2022 - SEPTEMBER 2022
● Assisting in providing direct patient care.
● Performing physical examinations and documenting findings
● Maintaining accurate and up-to-date medical records.
● Documenting patient encounters, including progress notes and
assessments.
● Observing healthcare professionals during patient consultations on how to
communicate well with patients.
● Participating in rounds and attending healthcare team meetings
FOO & PARTNERS, Nigeria-Secretary
September 2022 - January 2023
● Locate and correct data entry errors, or report them to supervisors.
● Answering calls, taking messages and handling correspondence.
● Compile, sort, and verify the accuracy of data before it is entered.
 ● Compare data with source documents, or re-enter data in verification format to
detect errors.
● Store completed documents in appropriate locations.

EDUCATION
EDUCATION
DONETSK NATIONAL MEDICAL UNIVERSITY
GEORGIAN
BACHELOR OFNational University
MEDICINE AND SEUSURGERY

BACHELORS OF MEDICINE AND SURGERY