Umeh
Logistics manager
- Considering positions:
- Logistics manager, Driver, Recruiter
- Age:
- 26 years
- City of residence:
- Odesa
- Ready to work:
- Remote
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You can get this candidate's contact information from https://www.work.ua/resumes/19395060/
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Logistics Operations | Carrier Relations | Customer Support Specialist
[
Professional Summary
Results-oriented customer relations and sales professional with experience in client communication, CRM
systems, and remote work. Skilled in relationship building, problem solving, documentation, and coordinating
with multiple stakeholders to achieve business objectives. Quick to learn new systems and committed to
delivering excellent customer service in fast-paced logistics and transportation environments.
Professional Experience
Customer Relations & Sales Specialist Remote
Managed customer inquiries through phone, email, and messaging platforms.
•
Built strong client relationships through professional communication.
•
Updated CRM systems with customer information and interaction records.
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Prepared reports and maintained accurate documentation.
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Coordinated with internal teams to resolve customer concerns efficiently.
•
Assisted in scheduling appointments and following up with customers.
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Maintained high standards of accuracy while handling multiple tasks.
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Education
Bachelor of Engineering (B.Eng.) – Civil Engineering, University of Nigeria, Nsukka (UNN)
Core Competencies
Carrier Relations Customer Support
Logistics Coordination Claims Coordination
CRM Management Freight Documentation
Microsoft Excel Google Workspace
Microsoft Office Data Entry
Negotiation Communication Skills
Report Preparation Time Management
Attention to Detail Remote Collaboration
English Communication (B2)
Technical Skills
Microsoft Excel Microsoft Word
Google Docs Google Sheets
CRM Software Email Management
Internet Research Windows
ChatGPT Zoom
Google Meet
Languages
English
B2 (Professional Working
Proficiency)
Strengths
Excellent communication
•
Fast learner
•
Detail-oriented
•
Responsible
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Organized
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Analytical thinker
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Adaptable
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Team player
•
Customer-focused
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Able to work independently
•
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The candidate's resume is posted at https://www.work.ua/resumes/19395060/