Umeh
Customer support representative
- Considering positions:
- Customer support representative, Administrator, System administrator, Lead generation manager
- Age:
- 26 years
- City of residence:
- Odesa
- Ready to work:
- Remote
Contact information
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Professional Summary
Motivated and detail-oriented professional with over 3 years of experience in customer service, sales, and
online operations. Skilled in computer applications, internet research, data management, and remote
collaboration. Strong communication and organizational skills with the ability to learn new software quickly.
Experienced working independently in remote environments while maintaining productivity and delivering
quality results.
Work Experience
Computer & Internet Specialist 2020 – Present
Performed internet research and collected accurate information from multiple
• Remote
online sources.
Managed spreadsheets and databases using Microsoft Excel and Google Sheets.
•
Entered, updated, and verified data with high accuracy.
•
Responded to customer inquiries through email and chat.
•
Scheduled meetings and maintained online calendars.
•
Organized digital files and documents using cloud storage platforms.
•
Assisted with online administrative tasks and reporting.
•
Worked with CRM systems to maintain customer records.
•
Collaborated with remote teams using Zoom, Google Meet, Slack, and Microsoft
•
Teams.
Skills
Microsoft Word Microsoft Excel
Google Docs Google Sheets
Internet Research Data Entry
Email Management CRM Software
Customer Support Virtual Assistance
Time Management Problem Solving
Communication Attention to Detail
Fast Typing File Management
Certifications
Microsoft Office Google Workspace Customer Service
Fundamentals
Digital Communication
Additional Information
Fluent English speaker
•
Excellent internet navigation and research skills
•
Comfortable working remotely
•
Reliable internet connection
•
Computer literate with strong knowledge of Microsoft Office and Google Workspace
•
Able to multitask and meet deadlines
•
Quick learner with excellent organizational skills
•
Languages
English
Fluent
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