Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/19441239/

Work experience

Crew Operator

from 11.2021 to now (4 years 11 months)
Епсілон Мерітайм Сервісез Лтд, Одеса (Пошук персоналу, HR)

- Carried out crew changes in the amount of 35+ crew members per month.
- Mantained the pool of over 300+ crew members for 37 vessels by being in constant contact with crew members and reviewing their availability and eligibility.
- Verified passports, seaman’s books, visas, medical certificates, STCW certificates, flag-state endorsements, and other mandatory documents prior to crew deployment.
- Prepared and distributed joining instructions, flight itineraries, crew change details, travel confirmations, and embarkation documentation to seafarers and relevant vessel personnel.
- Maintained and updated comprehensive crew databases and electronic personnel records for seafarers, ensuring accurate information and easy access to employment and compliance documentation.
- Liaised daily with seafarers, ship managers, port agents, and travel agencies to ensure smooth crew movements.
- Supported the resolution of last-minute crew changes, travel disruptions, documentation issues, and operational emergencies, minimizing delays to vessel operations.

Flag operator

from 10.2020 to 11.2021 (1 year 2 months)
Епсілон Мерітайм Сервісез Лтд, Одеса (Пошук персоналу, HR)

- Monitored certificate expiry dates and renewal requirements and follow up with fleet crew operators.
- Maintained a high level of accuracy in electronic applications and vessel records, ensuring data consistency between supporting documents and dedicated Flag State systems.
- Ensured that more than 85 applications monthly were submitted accurately and within required timelines, contributing to efficient vessel certification processes.

Crewing operator assistant

from 06.2020 to 10.2020 (5 months)
Епсілон Мерітайм Сервісез Лтд, Одеса (Пошук персоналу, HR)

- Provided general administrative and operational support to the Crewing/Crew Operations Department.
- Assisted with onboarding and pre-departure documentation for joining crew.
- Maintained accurate crew records, databases, and personnel files.
- Assisted in checking passports, visas, seaman’s books, certificates, and medical documents.
- Monitored the validity of STCW certificates, training, medical fitness, and other mandatory documents.

PROJECT & EVENT MANAGER

from 09.2019 to 04.2020 (8 months)
Incentive Europe, Дистанційно (Туризм)

- Coordinated services for events and incentive trips for a group range of 20-150 guests, such as accommodation and
transportation for participants, facilities, catering, special needs requirements and event security.
- Collaborated with Software developer and implemented a database system within 1,5 month which enabled better
project turnaround timeframes by 35% improvement.
- Organized administrative details, such as nancial operations and responses to inquiries with personalized
programs and quotations within 1-3 days timeframe.
Planned and developed programs, agendas for one of the biggest international event - Eurovision Song Contest
2020.
- Promoted events, convention and incentive trips in the Netherlands for RU-speaking markets by performing tasks such as maintaining good contact with professional and trade associations
and producing brochures and other publications.

IT SUPPORT SPECIALIST

from 10.2018 to 02.2019 (5 months)
Stenden Hotel, Дистанційно (Готельно-ресторанний бізнес)

- Met deadlines while maintaining high-quality deliverables.
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
- Performed general maintenance and repair.
- Demonstrated ability to manage multiple tasks while remaining adaptable and exible.

Education

NHL Stenden University / Netherlands

Hospitality, Одеса
Higher, from 2016 to 2022 (6 years)

Knowledge and skills

• Attentiveness
• Work with the database
• Ability to work in multitasking mode
• Business communication
• Time management
• MS Excel
• Business correspondence
• MS Word
• MS Outlook
• Discipline
• Ability to quickly learn new information

Language proficiencies

• English — advanced
• Ukrainian — fluent
• French — average