Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/19648336/

Work experience

Hostess at an American restaurant

from 05.2025 to 09.2025 (5 months)
Mission Point Resort, Mackinac Island, Michigan (Готельно-ресторанний бізнес)

Delivered a high standard of customer service to guests at Mission Point Resort, Mackinac Island, USA. Assisted guests with reservations, wait times, seating arrangements, and other organizational inquiries. Resolved unexpected situations professionally in a fast-paced environment. Coordinated restaurant operations with guests' needs to ensure a smooth dining experience. Demonstrated strong multitasking and organizational skills while managing multiple responsibilities. Communicated daily with English-speaking, primarily American, guests, providing excellent customer service and ensuring clear, effective communication.

English tutor

from 12.2024 to 04.2025 (5 months)
English Spirit, Дистанційно (Освіта, наука)

Taught English to students of all ages through individual and group lessons, including Speaking Clubs. Adapted lessons to each student's needs and English level. Built positive relationships with students, provided ongoing support, and helped them achieve their learning goals. Planned lessons independently, organized the learning process, and managed my schedule effectively.

Education

Lesya Ukrainka Volyn National University

Applied Linguistics, Foreign Philology, Луцьк
Unfinished higher, from 2023 to 2027 (4 years)

Studying Applied Linguistics with a focus on English, translation, and information technology. Developing strong communication, analytical, and problem-solving skills while working with modern language technologies and AI tools for translation and text analysis.

Knowledge and skills

• сертифікат PEIC
• AI Tools
• English C1
• Робота з клієнтами
• Робота в команді
• Комунікабельність
• Керування транспортними засобами
• Тривале проживання в іноземному середовищі
• Користувач ПК
• Досвід обслуговування американських клієнтів
• Здатність до навчання
• Стресостійкість

Language proficiencies

• English — fluent
• German — beginner

References

Natasha Haske

Natasha Haske

HR specialist, Mission Point Resort