Анна

Anna Kravtsova
── Office Specialist ── Administration & Management ──
Ukraine · [open contact info](look above in the "contact info" section) · [open contact info](look above in the "contact info" section) · [open contact info](look above in the "contact info" section)

PROFILE

Detail-oriented and people-friendly professional with a background in education, translation, and independent client coordination. Experienced in managing schedules, documentation, and communication across multilingual environments — always the person others turn to when something needs to be organised, communicated clearly, or followed through. Fluent in English, Polish, Ukrainian, and Spanish, with a calm, proactive approach to problem-solving and a genuine enjoyment of keeping things running smoothly for the people around me.
KEY COMPETENCIES

◆ Scheduling & Calendar Management · coordinating appointments, resolving conflicts, managing multiple stakeholders
◆ Administrative Documentation · record-keeping, archiving, report preparation, accurate data management
◆ Communication & Correspondence · multilingual written and verbal communication, internal and external liaison
◆ Client & People Support · first point of contact, resolving enquiries, professional relationship-building
◆ Logistics Coordination · booking management, material preparation, delivery and event coordination
◆ Attention to Detail · high accuracy in documentation, consistency in processes, deadline ownership
◆ Digital Tools · MS Office, Google Workspace, Trello, Notion, Slack, Canva
◆ Multilingual Communication · English C1, Polish A2, Ukrainian native, Spanish B1
EXPERIENCE

Teacher of English & Spanish — Gymnasium SkliarenkoSep 2024 – Jun 2026

› Managed scheduling, lesson planning, and calendar coordination for multiple classes and student groups simultaneously
› Maintained accurate student records, progress reports, and administrative documentation in line with institutional requirements
› Served as a key communication point between students, parents, and school administration — handling correspondence professionally in multiple languages
› Prepared structured reports and internal announcements; coordinated with colleagues across departments to align schedules and events
› Organised and supported school events, meetings, and activities — managing logistics, materials, and on-site arrangements
› Used Microsoft Teams, Google Meet, and Zoom to coordinate online and offline operations in a fast-paced environment
English & Spanish Tutor / Scheduling Coordinator — Buki (Freelance)Nov 2022 – Jan 2024

› Coordinated scheduling and appointment management for 30+ students simultaneously across digital platforms
› Maintained accurate records and ensured data consistency; prepared progress summaries and learning reports
› Handled all student and parent-facing communications with professionalism and reliability
› Acted as a dependable point of contact for both clients and platform administrators
Freelance Translator — Self-employed — RemoteNov 2020 – Present

› Managed end-to-end documentation workflows and file organisation for clients across multiple industries
› Handled all client correspondence independently — acting as the single point of contact from brief to final delivery
› Coordinated project timelines, tracked deadlines, and ensured accurate, on-time delivery across simultaneous projects
› Translated technical, official, and literary materials across English, Ukrainian, and Spanish
Photographer — Self-employed — FreelanceJun 2021 – May 2022

› Managed all client bookings, enquiries, contracts, and follow-up correspondence independently
› Coordinated shoot logistics, locations, and scheduling; handled digital asset organisation and final delivery
› Maintained a professional client experience from first contact to completed order
EDUCATION

Kyiv National Linguistic University
◆ Master's Degree — Teacher & Translator, English & Spanish · 2022–2023
◆ Bachelor's Degree — Translator, English & Spanish · 2018–2022
LANGUAGES

English— C1 Advanced — fluent spoken and written
Polish— A2 — basic spoken and written
Ukrainian— Native
Spanish— B1
TOOLS & PLATFORMS

MS Word · MS Excel · MS Outlook · PowerPoint · Google Docs
Google Sheets · Google Calendar · Google Drive · MS Teams · Zoom
Trello · Notion · Slack · Canva