Михаил
Operational manager
- Considering positions:
- Operational manager, Head of sales
- Employment type:
- full-time, part-time
- Age:
- 23 years
- City of residence:
- Dnipro
- Ready to work:
- Other countries, Remote
Contact information
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You can get this candidate's contact information from https://www.work.ua/resumes/20040775/
Education
НТУ ДП
Бiологiя, Дніпро
Higher, from 2021 to 2025 (4 years)
Knowledge and skills
- Стрессоустойчивость
- Обучаемость
- Коммуникабельность
- Перевод с английского
Language proficiencies
- English — advanced
- Ukrainian — fluent
Additional information
PROFESSIONAL SUMMARY
B2B sales and operations professional with a career built from an early start in freelance client services at age 13, followed by
experience across the U.S. market, logistics, field service and customer operations. Experienced in managing client relationships,
negotiating pricing and service terms, converting inbound leads, coordinating transactions and driving opportunities from initial
contact through approval, documentation and operational delivery. Progressed from independent client work into Call Center and
Operations Management, combining commercial ownership with team leadership, process improvement and cross-functional
coordination.
CORE SKILLS
B2B Sales • Full-Cycle Client Engagement • Pricing & Service Negotiation • Lead Qualification & Conversion • Account &
Stakeholder Management • Client Communication • Pipeline / Opportunity Tracking • Customer Retention • Cross-Functional
Coordination • Team Leadership • Recruitment & Training • Operations Management • Excel & Google Sheets • CRM / Dispatch
Systems • Problem Solving
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