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Богдан

Customer support representative

Age:
23 years
City of residence:
Vinnytsia
Ready to work:
Remote

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Bohdan Yavorskyi
Vinnytsia, Ukraine • [open contact info](look above in the "contact info" section) (Mobile) • [open contact info](look above in the "contact info" section)
16.06.2003 • Ukrainian

PROFILE
Highly motivated and goal-oriented professional with strong leadership, operational and client-facing experience. Proven ability
to build and manage teams, optimize processes and deliver excellent results under pressure. Quick learner who thrives in
fast-paced environments and is passionate about transitioning into the tech industry.

WORK EXPERIENCE
Jul 2025 – Sep 2026 Senior Bartender, Vinnytsia Food Market · Vinnytsia
• Optimized bar operations for high-volume shifts, coordinating a team serving 100–150 guests
per shift with fast, accurate service.
• Managed monthly inventory and supplier deliveries, keeping optimal stock levels and reducing
product losses.
• Trained and mentored 10 team members, speeding up order preparation and keeping negative
bar reviews under 20-30 per year.
Feb 2022 – Apr 2024 Event Manager, Vasyl' Stus Donetsk National University · Vinnytsia
• Co-organized multiple arts festivals, most of them charitable events, attracting 1,000+ visitors
over 3 years.
• Led a core organizing team of 15–20 members, coordinating all preparation and on-site
activities.
• Trained and prepared up to 60 performers for stage participation, guiding them through scripts,
rehearsals and performance logistics.
Nov 2021 – May 2022 Graphic Assistant, Mindy Teams · Vinnytsia
• Processing and analyzing requests from international clients and effectively executing assigned
tasks.
• Collaboration within the team, partially fulfilling a managerial role.
• Analysis and execution of assigned tasks, preparation of reports on results.
• Assisting and training newcomers in the team.

EDUCATION
Sep 2020 – Dec 2025 Master in Law, Vasyl' Stus Donetsk National University · Vinnytsia
Website: https://www.donnu.edu.ua/en/; Level in EQF: EQF level 4
Apr 2026 – Jun 2026 Basic Mediator Training, Ukrainian Academy of Mediation (UAM) · Odesa
• Certificate of Competence No. BMT 2026-125, issued June 27, 2026.
• Total training volume – 96 hours, including 56 hours of practical training.
• Program modules: Theory of Conflict; Techniques of Effective Communication; Mediation
Procedure (structure, framework conditions, legal basis); Mediation as a Profession (values,
ethics, resource and safety).
• Acquired competences: conflictological, communicative, procedural, legal, reflective and digital
competence of a mediator.

LANGUAGES
Ukrainian Native speaker English B2

HOBBIES
Art and Leadership: During my university years, I discovered a new hobby theater arts. I participated in numerous festivals
related to theater, taking on roles such as actor, screenwriter, director, comedian, organizer, and manager. This hobby became my
passion and remains so to this day. Through it, I was able to uncover new qualities in myself as a manager, organizer, and leader,
as I held leadership positions during my involvement in theatrical activities and managed teams with a large number of
participants.

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