Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/20247607/

Work experience

Data analyst

from 09.2023 to now (3 years 3 months)
English University, Remote (Education and science)

Edinburgh University course Data Digital SQA 1 to 7
Started course 8

Customer service specialist

from 02.2022 to 09.2024 (2 years 8 months)
Ikea Edinburgh, Remote (Retail)

Providing excellent customer service while working with a diverse team in a front of house restaurant role. Greatly strengthening English language skills in a professional and fast paced work environment. Taking customer orders and communicating information to the kitchen team. Engaging with customers to develop a friendly and inviting environment. Collaborating with team members to ensure fast and high-quality service

Sales manager

from 01.2021 to 02.2022 (1 year 2 months)
Novobudovy Poltava, Poltava (Construction, architecture, interior design)

Developed a targeted advertising strategy to maximise the real estate sales of a housing developer. Supported clients throughout the entire sales process, using ABL and BTL skills, providing exceptional customer support and lesioning with building teams to ensure all customer needs and concerns were answered. Created and promoted multimedia ads to attract customers to select properties. Customer support post-sale, confirming inventory and managing inspections. Supported customers though every stage of the sales process – building substantial repour. Collaborated with building developers to maximize sales and answer customer queries. Management of construction schedules with contractors. Supply chain management during post-Covid shortages

Marketing director

from 05.2012 to 12.2020 (8 years 8 months)
Реклама Маркет, РА, Poltava (Marketing, advertising, and PR)

Led a team of specialists to identify client advertising needs and developing innovative and pinpoint approaches to maximize product awareness and increase sales amongst target groups. Studied the effectiveness of marketing campaigns to optimise impact, and facilitated the launch of new products on the Ukrainian market. Headed business development and conducted extensive market research. Collaborated with clients to identify needs and pioneer new product advertisements. Used quantitative and qualitative methods to gauge the success of advertising campaigns. Worked with clients to implement ATL and BTL advertising approaches. Implemented quality control measures for audio-visual and print based advertisements. Selection and training of department personnel to maximize effectiveness

Deputy Marketing Director

from 09.2009 to 05.2012 (2 years 9 months)
TD Polagroservis LLC, Poltava (Food industry)

Developed the company’s marketing policy, shaped its marketing strategy, market research, and promotional services. Created POS materials for clients, developed and controlled BTL events, while also selecting and training a cohort of colleagues. Managed the introduction of new product portfolios, using ABL and BTL skills to market these products to the relevant customer base

Development director

from 08.2005 to 09.2009 (4 years 2 months)
Estrend LLC (Transportation and logistics)

Education

Kharkiv Polytechnic University

Master's degree in Technology of Organic and Inorganic Substances, Kharkiv
Higher, from 1993 to 1998 (5 years)

Additional education and certificates

English courses (A1, A2, B1, B2)

2022 - 2026

Data analyst course

2023 - ongoing

Knowledge and skills

• Organizedness
• Communicability
• Direct sales
• Management of CRM
• Active sales
• B2B Sales
• Hardworking
• Adaptability
• Diligence

Language proficiencies

• Ukrainian — fluent
• English — advanced
• German — beginner