Daryna

DARYNA SAMCHUK
OPERATIONS MANAGER | PROJECT MANAGEMENT
Tallinn, Estonia | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)

PROFESSIONAL SUMMARY
Operations and project management professional with hands-on experience coordinating cross-
functional teams, controlling task execution, and standardizing internal processes in fast-growing,
remote-first organizations. Skilled in setting tasks and deadlines, running team meetings, monitoring
workload and KPIs, and driving process improvements across sales, technical, and operational
departments. Experienced with task-management systems and CRM tools (Notion, Asana, Monday
CRM), Google Workspace, and Excel. Daily using AI to optimize processes and reduce task completing
time. Comfortable leading distributed teams, organizing onboarding for new employees, and resolving
operational issues quickly. Operations Management Professional Certificate holder with C1 English and
experience in international, remote environments.

CORE SKILLS
Project & Operations Management: Cross-Departmental Coordination, Task Assignment & Deadline
Control, Workload & Priority Monitoring, KPI Monitoring & Reporting, Process Improvement, Business
Process Optimization, Bottleneck Identification, Employee Onboarding, Resource Coordination, Remote
Team Management, Agile, Scrum, Lean, 6 Sigma
Tools & Systems: Notion, Asana, Monday CRM, ChatGPT, Claude, Copilot, Google Workspace (Sheets,
Docs, Drive), Microsoft 365 (Excel), HRIS, Slack, Canva, Zoom, HTML, CSS, SQL
Leadership & Communication: Team Leadership, Stakeholder Communication, Decision-Making, Cross-
Functional Collaboration, International & Remote Collaboration, Presentation, Systems Thinking

WORK EXPERIENCE

Production Team Lead and Operations Specialist — OptilineX OÜ
Tartu, Estonia | 03/2025 – 04/2026
● Coordinated cross-functional projects and daily operations across multiple teams in a fast-growing
startup, managing timelines, priorities, resources, and stakeholder communication.
● Ran daily and weekly team meetings to review task status, unblock priorities, and align departments
on goals and deadlines.
● Monitored operational KPIs and performance data across teams, identifying bottlenecks and driving
corrective actions and process improvements.
● Worked with senior leadership on organizational structure, role definition, and team development
as the company scaled.
● Managed end-to-end HRIS implementation, including process design, testing, rollout, stakeholder
communication, and user adoption — including onboarding of new employees.
● Developed SOPs, workflows, policies, and operational standards to bring consistency to a rapidly
growing, remote organization.
● Designed and implemented a structured employee qualification and development system.

Operations Team Lead — Pirates of The Baltic Sea — ESN Finland
Helsinki, Finland | 11/2025 – 05/2026
● Led a cross-functional operations team coordinating task allocation, timelines, and deliverables for a
large international event with 1,500+ participants.
● Synchronized communication and priorities across volunteers, vendors, and external partners,
resolving operational issues in real time.
● Helped establish and structure a new operational leadership role within the organization.
● Supported budget planning and cost optimization while maintaining delivery and quality
requirements.
Event Manager and Member of the Board — ESN Tartu
Tartu, Estonia | 02/2024 – 07/2026
● Managed planning and delivery of up to 5 events per week for an international community,
coordinating cross-functional teams from concept through post-event evaluation.
● Coordinated venue sourcing, vendor relationships, and logistical arrangements, negotiating with
suppliers to optimize budgets and reduce costs.
● Developed internal policies, technical documentation, and standardized procedures to support
consistent operational delivery.
● Built a structured knowledge base and internal documentation from scratch to support onboarding,
training, and continuity across the organization.
● Implemented Pretix ticketing and digital registration processes, improving operational efficiency.

EDUCATION & CERTIFICATIONS
Bachelor of Technology: Cybersecurity in Financial Technology
Karazin Kharkiv National University, Kharkiv, Ukraine | 08/2021 – 05/2025
Erasmus+ Bachelor of Cybersecurity
University of Tartu, Tartu, Estonia | 02/2024 – 02/2025
Google Project Management: Professional Certificate — Google
Project lifecycle, Agile & Scrum methodologies, project documentation, stakeholder communication,
risk identification and problem-solving.
Operations Management Foundations Professional Certificate — LinkedIn & Project Management
Institute

LANGUAGES
Ukrainian — Native | Russian — Native | English — C1 | Estonian — A2 | Polish — A1