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Customer support representative
- Considering positions:
- Customer support representative, менеджер підтримки користувачів, менеджер з підтримки клієнтів, менеджер роботи з клієнтами, менеджер з продажу, секретар, координатор логістики, Logistics manager, Direct-менеджер, логіст
- Age:
- 22 years
- City:
- Lviv
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KHARKOMITSA ERNST
PROFILE
A dynamic and responsible individual with experience in customer service and international
environments. I adapt quickly to new situations, work effectively in a team, and perform my
duties with dedication and accuracy.
Age: 22 years
WORK EXPERIENCE
CONTACT Customer Support Specialist May 2025 – November 2025
Partner Pharmacy
Provided customer service via phone and chat: handling orders, providing product
[open contact info ](look above in the "contact info" section) information, and checking product availability.
[open contact info ](look above in the "contact info" section) Assisted customers in resolving their inquiries and requests.
Lviv, Ukraine Left the position due to relocation abroad for family reasons.
SKILLS Hotel Administrator August 2024 – January 2025
Eney Hotel
Reception and guest service during check-in and check-out procedures.
Excellent communication and interpersonal
skills Handled customer requests and coordinated with housekeeping staff.
Ability to work under pressure and manage
priorities
Video Surveillance Operator January 2024 – August 2024
Fast learner with strong adaptability to new Monitored security systems and processed real-time alerts.
environments
Communicated in English with international staff and coordinated during operational
Problem-solving skills and experience in situations.
handling customer inquiries
Career Break
LANGUAGES
November 2025 – July 2026: Was abroad due to family matters.
English B2+
Italian B1
EDUCATION
Ukrainian Fluent
Bachelor's Degree in Computer Science
Russian Fluent Ivan Franko National University of Lviv, Lviv, Ukraine
PROFILE
A dynamic and responsible individual with experience in customer service and international
environments. I adapt quickly to new situations, work effectively in a team, and perform my
duties with dedication and accuracy.
Age: 22 years
WORK EXPERIENCE
CONTACT Customer Support Specialist May 2025 – November 2025
Partner Pharmacy
Provided customer service via phone and chat: handling orders, providing product
[
[
Lviv, Ukraine Left the position due to relocation abroad for family reasons.
SKILLS Hotel Administrator August 2024 – January 2025
Eney Hotel
Reception and guest service during check-in and check-out procedures.
Excellent communication and interpersonal
skills Handled customer requests and coordinated with housekeeping staff.
Ability to work under pressure and manage
priorities
Video Surveillance Operator January 2024 – August 2024
Fast learner with strong adaptability to new Monitored security systems and processed real-time alerts.
environments
Communicated in English with international staff and coordinated during operational
Problem-solving skills and experience in situations.
handling customer inquiries
Career Break
LANGUAGES
November 2025 – July 2026: Was abroad due to family matters.
English B2+
Italian B1
EDUCATION
Ukrainian Fluent
Bachelor's Degree in Computer Science
Russian Fluent Ivan Franko National University of Lviv, Lviv, Ukraine
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