Anastasiia

ANASTASIIA STROHA
Junior Business Analyst | Business Process Analysis

Ukraine • Open to remote • English: Advanced • LinkedIn
[open contact info](look above in the "contact info" section) • [open contact info](look above in the "contact info" section)

SUMMARY
Junior Business Analyst with a background in operations, lead generation and market research. Set up a CRM system
for a team of realtors based on their feedback, analyzed 1,000+ property listings with Python and Excel, and worked
with client requests at a business intelligence agency. Trained in requirements elicitation and BPMN/UML process
modeling. Combines analytical thinking with visual design skills to make processes and data clear for stakeholders.

CORE SKILLS
Business analysis: requirements elicitation, stakeholder analysis, user stories, use cases; familiar with BRD, FRD
and SRS
Process modeling: AS-IS / TO-BE process maps; BPMN and UML (training)
Data analysis: Python and Excel (used at work for price analysis); SQL and Power BI (training)
Tools: CRM setup (LigaPro), Google Sheets, Asana, Trello, Adobe Illustrator, Adobe Photoshop

BUSINESS ANALYSIS TRAINING
Business Analyst Course
Genius Space | 2026, 3 months
• Elicited and documented requirements in case studies: user stories, use cases, business, functional and
non-functional requirements.
• Modeled processes in BPMN and UML (Use Case, Activity, Sequence and Class diagrams).
• Studied SQL and database fundamentals, REST APIs, JSON and XML, and client-server architecture.

SELECTED PROJECT
CRM Implementation for a Real Estate Agency
Real project, Operations Manager role | 2025 – 2026
• Set up the agency’s first internal property database in a CRM for a team of 4 realtors, replacing work from
marketplace listings and chat messages.
• Portfolio case documented retrospectively: AS-IS / TO-BE process maps, user stories, functional and
non-functional requirements. Case_Study_ CRM Implementation.pdf

EXPERIENCE
Operations Manager
Real Estate Agency | Mar 2025 – Aug 2026
• Set up LigaPro CRM for a team of 4 realtors: collected their feedback on missing functionality and configured
search filters to fit their workflow.
• Migrated existing property listings into the CRM before launch, so every realtor started with their current portfolio in
the system.
• Trained the team on core workflows (property records, updates, search, client selections) and prepared an
onboarding presentation for new employees.
• Centralized the agency’s property base in one shared database, which simplified preparing client selections and
made prices and statuses easier to track.
• Analyzed 1,000+ real estate listings in Python and Excel (mean, median, standard deviation, min/max) to define
market price ranges and flag pricing outliers.
• Coordinated daily tasks and client communication, prepared client documentation, and ran Google and Meta ad
campaigns.
Event Coordinator
Art Studio | Nov 2023 – Sep 2024
• Managed workshop registrations, client requests and partner communication, tracking all bookings in Google
Sheets.
• Consulted clients on workshop options and closed bookings, building long-term relationships and repeat bookings.

Lead Generation Manager
ECOSAP, Business Intelligence agency | Aug 2022 – Jan 2023
• Analyzed client project briefs and qualified B2B leads by scope, requirements and fit with the agency’s BI, data
analytics and data visualization services.
• Coordinated communication between clients and the BI team during project discussions; tracked tasks in Asana
and Trello.
• Sent 800 Upwork proposals over 6 months (~130 per month), achieving a 7.1% response rate.
Research Analyst Intern
Monitoring-Analytical Group CIFRA | Sep 2020 – Nov 2020
• Conducted 50 structured telephone interviews (26-question questionnaire), analyzed the data and compiled
statistical findings into reports.
Intern, Tourism Department – Lviv Regional State Administration | Sep 2019 – Nov 2019

EDUCATION
Master of Marketing – Alfred Nobel University | 2022 – 2024
Including Business Analytics with Power BI.
Bachelor of Political Science – Ukrainian Catholic University | 2018 – 2022
Including Statistics and Econometrics, Quantitative and Qualitative Research Methods.

ADDITIONAL COURSES
Project Management – Project Management Institute, 2021 • UI/UX Fundamentals – WayUp, 2021 • Graphic
Design – Lemon School, 2024

LANGUAGES
Ukrainian – Fluent • English – Advanced • Spanish – Elementary