Ольга

Contact
[open contact info](look above in the "contact info" section)
Olha Solodka
Applied Linguistics & Project Management | Workflow & Process
[open contact info](look above in the "contact info" section) Optimization
solodka-29a00a366 (LinkedIn) Kyiv, Kyiv City, Ukraine

Top Skills Summary
English
English as a Second Language
Experienced in structuring workflows, handling data, and bridging
(ESL) technical tasks with human-centric approaches. Passionate about
Management project coordination, process optimization, and building clear
communication channels.
Languages
Russian (Native or Bilingual)
Spanish (Elementary) Experience
Ukrainian (Native or Bilingual)
English (Professional Working) ZARINA Jewelry House
Client Advisor
July 2026 - August 2026 (2 months)
Certifications Cherkasy, Ukraine
Foundations of Project Management
Provided personalized consultations, utilizing strong communication skills to
Project Initiation: Starting a
Successful Project identify client needs in a premium retail environment.

Management
EnglishScore Core Skills Certificate MOYO
— CEFR C1 (Advanced) Customer Experience Specialist
Practical Psychology December 2025 - February 2026 (3 months)
Cherkasy, Ukraine

Handled conflict resolution and ensured a high level of customer satisfaction.

MOYO
Customer Experience Specialist
June 2025 - August 2025 (3 months)
Cherkasy, Ukraine

Advised clients, identified their needs, and provided tailored solutions.

Education
Taras Shevchenko National University of Kyiv
Bachelor's degree, Philology · (2023)

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