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Anastasiia Lazo
Kyiv, Ukraine
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EMPLOYMENT EXPERIENCE

Free-lance as a guide-interpreter in Kyiv, Ukraine
April 2007 - till now
- tours around Ukraine
- city-tours in Kyiv, tours to Kyiv-Pechersk Larva, St.Sophia and other main sites of the city
- cooperation with local DMC (JC Travel, Sputnik, Interesting Kyiv and other)
- guide for the OSCE representatives during the elections, guide for official delegations during the Eurovision Song Contest, guide for the football fans during European Champion League
- cooperation with 5* hotels such as Hilton, Intercontinental, Hayatt, Premier Palace

Tour operator "Event Tour Service", Kyiv, Ukraine
www.estour.com
September 2014 - part-time till now
Position - Deputy Director of Development
- search and attraction of the new partners
- introducing presentation of the company to the potential clientele
- meetings with hoteliers, rental companies in order to negotiate best contract rates
- organization of conferences, business travels, incentive tours
- day to day issues: processing bookings in Ukraine (hotels, car rentals, excursions), preparing of invoices

Pure Escapes, Indian Ocean Luxury Travel Operator (DMC), Victoria, Seychelles,
www.pure-escapes.com
December 2010 - June 2021
Position - Guest Experience Manager, tour guide
- processing bookings in Seychelles, Maldives and Mauritius
- preparing of invoices and control of incoming/outcoming payments
- negotiations with the hotels over the best prices and discounts for our clientele
- sales calls
- preparing articles for the newsletters and FB
- concierge support of in-house guests, 24/7
- organization of excursions, car rentals, fishing trips for the VIP guests
- organization and hosting of educational visits for the partners

Eurocult (now UTC), Kyiv, Ukraine
www.utctour.com
October 2011 - March 2012
Position - Sales Manager
- search and attraction of the new partners
- meetings with hoteliers, rental companies in order to negotiate best contract rates
- organization of conferences, business travels, incentive tours
- day to day issues: processing bookings in Ukraine (hotels, car rentals, excursions), preparing of invoices

Pinchuk Art Centre, Kyiv, Ukraine
www.pinchukartcentre.org
April 2009 - March 2012
Position - guide for the exhibitions
- tours in the Art Centre
- preparation of the exhibitions (collecting all of the information about artists and their masterpieces)
- meetings with the artists, art critics, philanthropists, gallery-owners
- organization of meetings with the press, photo-video shooting of the artists
- city-tours for the artists, help as a guide-interpreter for them

Rainbow Tours, Kyiv, Ukraine
October 2007 - February 2008
Position - tour leader, guide
- trip to India for 2 weeks (17 pax) - tour leader
- trip to Kenya for 2 weeks (70 pax) - one of the guides
- trip to Morocco for 2 weeks (100 pax) - one of the guides

Boutique Hotel Opera 5*, Kyiv, Ukraine
www.opera-hotel.com
November 2006 - January 2007
Position - concierge
- organization of guest’s leisure time and help with day-today issues
- all types of bookings (tours, restaurants, city tours, cars, guides, doctors, tickets)
- help with different events being held in the hotel

Eurovision Song Contest, Kyiv, Ukraine
May 2005
Position - hostess for the Romanian delegation
- time-planning for the whole delegation (including interviews as well as visits to the SPA-centers)
- organizing transportation for the guests
- organizing all the meetings, jam sessions, rehearsals, concerts, restaurant bookings, etc..

Idletale Travel Agency, Antalya, Turkey
May 2004 - August 2004
Position - guide
- accompaniment on the transfers, help with check-in and check-out for the tourists
- organization and selling the tours around the Antalya region

EDUCATION & TRAINING
Institute of Tourism FPU, Kyiv, Ukraine - 2001 - 2006
Specialist in Travel industry. Faculty of Tourism Management

Institute of Tourism FPU, Kyiv, Ukraine - 2003 - 2006
Courses of guides-interpreters

East High School, Anchorage (AK), USA - 2000 - 2001
Exchange student for 1 academic year
Awarded full scholarship by USA government as a Finalist of Future Leaders Exchange Program (FLEX)

INTERESTS
most of all I love to travel, then there are always books, art, learning new languages, new experiences
References are available on request