Maksym
Teamlead (Customer Service, Sales), Supervisor, Project manager, 75 000 UAH
- Employment:
- Full-time, part-time.
- Age:
- 37 years
- City of residence:
- Mykolaiv
- Ready to work:
- Mykolaiv, Remote
Contact information
The job seeker has entered a phone number and email.
Name, contacts and photo are only available to registered employers. To access the candidates' personal information, log in as an employer or sign up.
You can get this candidate's contact information from https://www.work.ua/resumes/2958803
Work experience
Business Development Manager
from 05.2022 to 08.2022
(3 months)
UNIQ.LA, Дистанційно (Туризм)
* Research of partners
* Negotiations
* Agreements
* Getting data needed
* Uploading data to the website through the website admin panel
* CRM
Producer
from 03.2022 to now
(2 years 1 month)
International Media, Миколаїв (ЗМІ, медіа)
Local producer/fixer/assistant/interpreter/driver for international media.
Helping the world to see the real war in Ukraine
Head of Sales
from 05.2021 to 03.2022
(10 months)
Niko Technologies, Миколаїв (Фінанси, банки, страхування)
Sales Manager
from 07.2018 to 05.2021
(2 years 10 months)
Undisclosed UAE company, Mykolayiv (Finance, banking, and insurance)
B2c, b2b financial consulting. Selling of services
Teamlead/Supervisor
from 06.2017 to 06.2018
(1 year)
Undisclosed American Company, Mykolayiv, Миколаїв (Миколаївська обл.) (Автобізнес та автосервіс)
* coaching and motivation of team members
* spot check
* control
* reaching goals in quality and quantity
* daily reports
* QA coaching
* mistakes coaching
* sending policies
* scheduling
* manager's callbacks
Customer Support and Sales
from 05.2015 to 06.2017
(2 years 1 month)
Undisclosed American Company, Mykolayiv (Автобізнес та автосервіс)
Duties:
* Provide a WOW experience to clients (Sales and CS) via phone (at the beginning - emails)
* Speaking with US-clients about mostly automotive parts
* helping in finding the correct part
* selling main and sub-products
* helping in solving customer's problems (customer support)
* speaking with manufacturers
* technical/installation support
Achievements:
* overperformed weekly goals in digital department (emails)
* moved to voice department
* overperforming quantity of calls
* overperforming sales goal
* perfect customer support skills
* plenty of positive feedbacks from clients (Stella)
Deputy Chief of financial and economic service
from 03.2014 to 03.2015
(1 year)
Military unit, Mykolayiv (Сили оборони)
* Cooperation with the state treasury service
* Cooperation with banks
* Prosecution of the military compensation
* Briefings and consultations in places of permanent deployment in the area of the antiterrorist operation
* Other
Finance Manager (Manager SME)
from 11.2013 to 03.2014
(4 months)
PrivatBank, Mykolayiv (Finance, banking, and insurance)
* Inviting customers of small and medium-sized businesses for service in the bank
* Customer service to small and medium-sized businesses
* Opening of accounts and providing all the possible banking services to new and existing customers of the bank
Regional supervisor
from 11.2012 to 09.2013
(10 months)
PE Rafaelyan, Mykolayiv (Оптова торгівля, дистрибуція, імпорт, експорт)
* Search and selection of staff
* Training of sales representatives (classroom and field training)
* Motivation of sales representatives
* Development of material incentive plan
* Control of sales representatives (store-checks and audits)
* Management reporting
* The development of routes
* Negotiaions with key clients and networks
* Performance of the team goals
* Managing the exchange
* Cooperation with the central office
Territorial manager
from 11.2011 to 11.2012
(1 year)
Leader Snack, Mykolayiv (Food industry)
* Promotion of the brand in the fixed territory
* Control of the sales team, setting goals and objectives
* Control of receivables
* Monitoring competition
* Monitor the implementation of plans for distributors
* Monitoring the implementation of treaty obligations the distributor
* Analysis of the inventory in warehouses
* Search for new sales channels
Exclusive Supervisor
from 04.2011 to 08.2011
(4 months)
Kraft Foods Ukraine, Mykolayiv (Food industry)
* Team training, motivation and control (classroom training, field training, the development of material incentive planб stor-cheks, audits)
* Execution of sales
* Implementation of the priorities
* Achievement of the standards
* Team management
Exclusive sales agent
from 08.2010 to 04.2011
(8 months)
Kraft Foods Ukraine, Mykolayiv (Food industry)
* Work on the exact territory with sales outlets
* Execution of sales plans
* Implementation of the priorities and special programs
* Launching new products
* Work with accounts receivable
* The activation of new and development of existing sales outlets
* Negotiations on the installation of equipment
* Achievement standard presence in sales outlets
* Negotiation and signing of contracts
Deputy Director
from 02.2010 to 08.2010
(6 months)
Knyazha, Mykolayiv (Фінанси, банки, страхування)
* Construction and development of the agency network
* Search, training and supervision of the activities of agents
* Recording and Reporting
* Analysis of the competitive environment
* Negotiations
* Insurance contracts
* Search and development of sales channels of insurance products in the region
Education
Mykolayiv National Agrarian University
Economics, Foreign Economic Activity, Mykolayiv
Higher, from 2004 to 2009 (4 years 11 months)
Economical lyceum #2
Mykolayiv
Secondary, from 2000 to 2004 (3 years 11 months)
Additional education and certificates
Sales skills and standards of merchandising
2011, May, 2 days
Introductory training for a trading supervisor
2011, May, 2 days
10 steps of trading visit
2010, November, 2 days
Introductory training. Direct Sales
2010, September, 2 days
Coaching in Spanish
2006, 3 month
English courses
2002, 6 month
Knowledge and skills
Language proficiencies
- Ukrainian — fluent
- Russian — fluent
- English — fluent
- Spanish — beginner
- French — beginner
References
Available on request from all managers from all former companies
Additional information
* The ability to quickly and easily adapt to any kind of activity
* Fast-learning
* Fair
* Reliable
* Active
* Energetic
* Responsible
* Ambitious
* Focused on achieving maximum results
* Sport interest
Got a car. Categories A, B, C, driving experience - 15 years. Graduated from the military department at Sukhomlinsky University, Lieutenant of armed forces of Ukraine
Similar candidates
Sales manager, Customer Support, Project manager
Remote
Customer service manager, Project manager
35000 UAH, Remote
Менеджер з продажу авіаквитків, customer service manager
Remote
Logistics specialist, sales manager, customer support supervisor
23000 UAH, Kyiv, Other countries, Remote
Logistics specialist, sales manager, customer support supervisor
30000 UAH, Other countries, Remote