Contact information

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Work experience

Reverse Logistics Specialist for Google

from 08.2022 to now (1 year 9 months)
Logistics Plus Poland, Інші країни (Транспорт, логістика)

Manage the entire Return Requests lifecycle, including:
Identification of the type of return and reasons for the request.
Assessing the return request's compliance with company policy.
Obtaining the necessary permits and approvals.
Coordinate return requests in compliance with deadlines and budget.
Process returned items, maintain records and close each request.


Develop and implement a controlled WH process for managing and tracking all types of inventory (returns, refurbished devices, new units, spare parts, etc).
Analytical reporting

Logistics Manager

from 08.2021 to 08.2022 (1 year)
Gorenje Ukraine LLC, Київ (Оптова торгівля, дистрибуція, імпорт, експорт)

Direct and indirect inbound logistics operations (order processing in SAP,
transport and customs coordination.
Cooperation with 3 PL partners to establish logistics processes.
Establishment and communication of delivery timeline and shipping
documents for direct customers (EU-trucks, CN–containers)
Communication with HQ supply chain department regarding production
order placement (CN, SI, SE). s global network

Handling of damage insurance claims process.

Logistics Manager of Operation department

from 01.2008 to 08.2021 (13 years 7 months)
Sony Ukraine LLC, Kyiv (consumer electronics)

Responsible for all on-site aspects of the logistics, supply chain and customs clearance operations. In charge of making sure that each stage of the distribution process is progressing on time, on budget and to the corporate quality standards.
•Organization of delivery and customs clearance processes for consumer electronics products
•Search for optimal channel and method of delivery of products (trucks, sea containers, air shipments)
•Selection of logistics partners, cooperation with brokers and customs authorities for clearance processes
•Development of operational procedures and corporate policies in compliance with customs and tax legislation (insurance policy, international invoice and contract policies)
•Framework in the following operational processes: e-commerce online trade, cross-dock operations
•Сontrol of documents flow for customs clearance (CMR, AWB, SWB, invoices, packing list; HS code determination, permission documents obtaining)
•Customs and logistics consultation of preparation of the international agreements (suppliers, brokerage, insurance, transportation). Conducting of control and timely update for contracts

Logistics Projects manager

from 09.2002 to 01.2008 (5 years 4 months)
DHL Global Forwarding (Ukraine), Kyiv (International forwarding company, part of DHL group)

•Development and organization of goods supply schemes to Ukraine for spare parts (IBM, Sun Microsystem, Cisco)
•Control of the supply of goods
•Organization of storage on Bonded WH ( maintenance of warehouse import/export flows)
•Preparation and checking of customs documents for clearance of goods, exports (preparation of invoices, contracts)
•Getting certifications and permisstion reports for customs clearance
•Analytical reports, financial reports making.

Education

Kiev State University of Culture and Art

Faculty of Economics and Information Technology, Specialist, economist, Kyiv
Higher, from 1993 to 1998 (4 years 9 months)

Additional education and certificates

Certificate of successful completion of training on «Time management»

2013

Certificate of successful training program "Contractual relations in 2014"

2014

Knowledge and skills

Language proficiencies

English — advanced

Additional information

KEY COMPETENCIES AND SKILLS
•Managing & supporting new business implementations and project, continually focused on driving down expenditure
•Knowledge of national and international import/export legislation
•Identifying safety compliance issues
•Comprehensive knowledge of logistical procedures and processes

TRAINING:
Certificate of successful completion of training on «Time management»
Certificate of successful training program "Contractual relations in 2014"
Quarterly update my professional skills by attending training in customs, international transport legislation.

MEMBERSHIP:
The member of the customs committee of the European Business Association (EBA).

PERSONAL SKILLS
Capable of resolving differences without conflict
A willingness to gain professional or technical qualifications
Analytical and critical thinking. Ability to work efficiently under pressure
Organized and attentive to detail; Good interpersonal and communication skills
Can communicate effectively with colleagues and partners in the supply chain
Willing to take responsibility for the day to day management & administration of the Logistics department.

PROFESSIONAL SOFTWARE
SAP, Navision, MSOffice, Strong proficiency level in Excel

Additionally: Driving’s license category B