Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/3072463

Work experience

Hotel manager, front office agent

from 09.2016 to 10.2018 (2 years 1 month)
Rock Hotel First Line, Batumi, Georgia (Hospitality, tourism)

Duties:
•maintaining reservations, working with hotel booking channels (booking.com, expedia.com, airbnb.com, hostelworld.com, hostelsclub.com, etc.),
•cooperation with travel agencies,
•room sales, setting room rates and promotions
•housekeeping control,
•maintaining hotel team,
•cash and credit card operations,
•guest registration, attending to their problems and inquiries.

Website content writer and translator

from 11.2015 to 09.2016 (10 months)
fordogtrainers.co.uk, Винница (Sales, marketing)

Duties:
•translating articles for the websites into English,
•writing descriptions for goods for sales,
•creating unique content with use of key words,
•uploading articles, photos and descriptions to the websites.

Receptionist

from 05.2015 to 10.2015 (5 months)
" Port Nature Luxury Resort Hotel and Spa* ", Antalya, Turkey (Hospitality, tourism)

Duties:
welcoming the guests, guest registration and check out, giving the information about the hotel, answering visitors' enquiries, providing guests with instructions, answering telephone calls, cashier work, key control, attending to guests’ problems, recording “Guest Claims”, “Lost and Found”, “Room change and Late c/out” standard forms.

English and German teacher

from 10.2014 to 05.2015 (7 months)
Educational centre "Future", Vinnytsya, Ukraine (Education and science)

Duties: conducting English and German lessons, working with children of all ages and with adults in groups and individually.

Education

Vinnytsya State Pedagogical University

Foreign languages department, Vinnytsya
Higher, from 2009 to 2014 (4 years 10 months)

Additional education and certificates

English school "Flash"

2014, 2 months

Knowledge and skills

Language proficiencies

• English — fluent
• German — average
• Turkish — beginner
• Russian — fluent
• Ukrainian — fluent

References

• Yilkan Toplar

  Yilkan Toplar

  Front Office Manager, Port Nature Luxury Resort Hotel and Spa

  Contact details are hidden

• Irina Galagoza

  Irina Galagoza

  General manager, Rock Hotel First Line

  Contact details are hidden

Additional information

Character features in terms of work: responsible, organized, polite, tolerant, stress resistant, also helpful, optimistic and energetic.

Hobbies: travelling, music, reading, movies, activity holidays.