Contact information

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Work experience

Personal Assistant, supervisor of call-centre

from 01.2016 to now (8 years 5 months)
Drivers education, Одесса (Telecommunications and networking)

Planning of working day, planning of the list of goals and tasks, paperwork, business correspondence (including english), business negotiations (including english), supplying officee with all the necessary, handling interviews with new operators of call-centre and further coaching, handling of business meetings, supervision of the quality of work.

Personal assistant, operator of call-centre

from 08.2013 to 05.2015 (1 year 9 months)
Awendale Limited, Одесса (Pharmaceutics)

I have come to the company on the position of the operator of call-centre, but after 2 months I have been promoted for personal assistant.

My responsibilities included: holding meetings with workers of call-centre (news, mistakes in work), making computer presentations for chief officer, booking hotels, tickets, meeting of international partners, written translation of contracts and agreements, oral consecutive interpretation on business meetings with international partners, negotiations with customers, partners and shipping companies, control of couriers and cleaners (including giving a salary), providing the office with all necessities (tea, coffee, stationery, forms, etc); resolving of conflict situations with customers, business correspondence.

The reason of quitting the job: night shifts

Translator of English and French languages

from 01.2013 to 10.2013 (9 months)
"Slovo", Одесса (Translation bureau)

My responsibilities included: making a written translation of documents of various difficulty on\from English and French languages.

The reason of quitting the job: low payment for work

Education

IHU (International Humanitarian University)

Faculty of linguistics and translation – master, Одесса
Higher, from 2010 to 2015 (5 years 3 months)

Knowledge and skills

Language proficiencies

• English — advanced
• French — average
• Ukrainian — fluent
• Russian — fluent

Additional information

Personal qualities:

Social, punctual, responsible, decision-making, initiative, stress tolerance, persistent, having desire to work and earn