Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/3937267

Work experience

Web Publisher for a global corporate website; Acting Regional Publishing Coordinator for EMEA Team

from 05.2009 to now (15 years 1 month)
ArtfulBits Inc., Львов (IT)

Project coordination
•Group Management
•Task assignment
•Organizational meetings (conducting and participating)
•Agile Methodologies (Scrum/Kanban); JIRA
•Risk mitigation

Testing
•Black-box
•User interface testing (UI)
•Functional testing
•System Testing (Staging/sandbox environment)
•User Acceptance Testing (UAT)

Web publishing and Support
•New Product Introduction support
•Product rebranding support
•Publishing and maintaining web page content
•Managing site hierarchy
•eLibrary publishing
•Troubleshooting
•Cross-Departmental Communication on current issues
•Content assessment in terms of its compliance with the standards/recommendations and CMS requirements, content adaptation and publishing
•Front-end customer support
•Understanding of SEO

Documentation
•Creating manuals/Check Lists
•User Guides
•Authoring templates (InfoPath)
•Preparing training materials

Training
•Employee transitioning
•Knowledge transfer
•Organizational orientation and navigation
•Onboarding
•Best practices

Development methodologies
•Microsoft SharePoint CMS
•Oracle WebCenter Sites (certificate available on demand)
•Oracle WebCenter Content
•Oracle Business Control Center
•JIRA
•TrackStudio
•HTML/CSS/JS
•Degas Computerized System Validation SOP (certificate available on demand)
•Cisco WebEx Meetings Center

Communication
•Working in a multinational and multicultural environment within a 24/6 model
•Maintaining a working environment based on cross-departmental cooperation and collaboration
•Liaising with content authors/marketing specialists/company stakeholders
•Conducting email, telephone and teleconference interactions

Training Coordinator

from 09.2008 to 05.2009 (8 months)
SoftServe, Львов (IT)

•Training process coordination and delivery according to CMMI process procedures, including:
•cooperation with HR and SoftServe University Director to create the corporate training plan;
•coordinating internal and external training creation and delivery according to the corporate training plan;
•driving and managing trainers, training materials, participants and external vendor databases;
•working with SoftServe University Director in order to develop new training methods and programs;
•creating and managing training feedback surveys, managing the relevant section of the corporate Portal (Intranet) as an administrator, entering and editing training-related information in the corporate database;
•advising on the training process and delivery improvement.

Freelance Translator

from 09.2004 to 09.2007 (3 years)
Linguistic Center, Львов (Public and business services)

Translating and editing technical texts (manuals etc.) Working languages: Ukrainian, English, Russian.
Subjects: medicine, IT, construction, chemistry, fiction, law, economics.

Teacher of English

from 01.2001 to 08.2008 (7 years 7 months)
International House, Львов (TEFL/TESOL)

•Teaching (groups up to 12 people, often multicultural): General English to 6-year-olds, teenagers and adults;
•tailor-made Business English courses; English for Specific Purposes (medicine, waiters); preparation courses for IELTS (Academic and General) and TOEFL (PBT, CBT, iBT);
•Coordinating exam preparation courses;
•Consulting prospective IELTS and TOEFL takers and helping them with the registration process;
•Adapting and developing teaching materials.

Teacher of English and of American Studies

from 09.2000 to 05.2001 (8 months)
Lviv State Secondary School #53, Львов (Education and science)

•Teaching English to age groups 6 to 8 years old; teaching American Studies to age group 15 years old;
•organizing extracurricular events (i.e. concerts) with younger children.

Education

Lviv National Ivan Franko University

Foreign Languages (English), Львов
Higher, from 1996 to 2001 (4 years 10 months)

Additional education and certificates

Degas Computerized System Validation SOP

2016

Oracle WebCenter Sites

2015

CELTA

2001, 1 month

French (summer courses)

2007 (CIEF Dijon, 2 weeks), 2011 (Alliance Francaise Strasbourg, 2 weeks), 2012 (Alliance Francaise Strasbourg, 2 weeks)

Knowledge and skills

Language proficiencies

• Ukrainian — fluent
• English — advanced
• Russian — fluent
• French — average
• Polish — average

Additional information

Social activity: Voluntary Blood Donor
January 2016 - present