Resume from April 18, 2017

Lena

Customer, Support Manager

Employment:
Full-time.
Age:
30 years
City of residence:
Vinnytsia
Ready to work:
Chernivtsi, Kyiv, Lviv, Odesa, Vinnytsia

Contact information

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Education

Odessa National Polytechnic University

Institute of business, economics ans IT, Economics cybernetics, Одесса
Higher, from 2011 to 2017 (5 years 4 months)

Knowledge and skills

MS Office

Additional information

OTHER EDUCATION
April, 201 4 – international meeting «Migration in Europe» (Germany) (Erasmus+
program).
October, 201 4 – international training «Youth in Charge» (Moldova) with getting
certificate of Youthpass “Mobility of youth workers”.
September-October, 201 5, March-April, 201 6 - Seminar of Erasmus+ Jean Monnet
Module Programme of EU “Economics of the European Union and EU-Ukraine relations
201 5/201 6”
March – April, 201 6 – online marketing course Digital Academy (Devellar)
July, 201 6 - international training “Understanding each other”
September, 201 6 - social project “Moving Borders”

ONLINE COURSES
Basics of project management (on LinkedIn)
Basics of business analysis (on LinkedIn)
Data to insight - introduction to statistical data analysis (on Futurelearn.com)
Business Fundamentals: Project Management (on Futurelearn.com)
Data Analysis and Statistical language R output (on Prometheus.org.ua)
Fundamentals of Software Testing (on Prometheus.org.ua)

SKILLS
Microsoft Office Suite;
basic knowledge:
- programming languages SQL, HTML, PHP, R;
- software 1 C;
- iThink, Anylogic (modelling business-processes)
- digital marketing.

INTERESTS
ІТ, design, drawing, travel, handcraft.

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