Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/4025881/

Work experience

Career break

from 10.2023 to 08.2026 (2 years 11 months)
Personal development

German Language Studies. Currently at the B2 level.

Customer Support Manager

from 10.2019 to 02.2021 (1 year 5 months)
RollerCoin, Киев (IT)

* Receiving and performing client requests via emails and skype calls.
* Building sustainable relationships and trust with client accounts through open and interactive communication.
* Updating client accounts in the customer service database.
* Email Marketing.

Customer Support Manager/Account Manager

from 07.2017 to 09.2023 (6 years 3 months)
BITMEDIA, Kiev (Marketing, advertising, and PR)

*Receiving and performing customer requests via emails and skype calls.
*Building sustainable relationships and trust with customer accounts through open and interactive communication.
*Updating customer accounts in the customer service database.
*Email Marketing.

Laboratory Manager

from 03.2016 to 03.2017 (1 year)
Diamed Diagnostical Center, Remote (Medicine, pharmacy)

1.Excellent Laboratory Management and Delivery
2. Excellent customer relations and communication skills.
3. Increased Revenue

Additional education and certificates

University of Ghana.

2014, 4 years

Knowledge and skills

• MS Excel
• MS Word
• MS PowerPoint
• Medical Laboratory Scientist
• Receiving incoming calls
• Making outgoing calls
• Salesforce CRM Analytics
• Cold sales

Language proficiencies

• English — fluent
• German — above average